Staff AI Engineer — AI-Native Services (Remote)

Workstream Platform Services Limited; Georgia; Remote; USD 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Equity

Health coverage

Job summary

Workstream Platform Services Limited is seeking a founding Staff Engineer to lead AI-native services from zero to one. You will architect, set the engineering bar, and build a team around reusable agentic solutions while collaborating with leadership.

You will own core components, ensure reliability, and partner with design customers to translate real workflows into scalable, auditable AI-enabled outcomes, with occasional in-person collaboration as needed.

Qualifications

• Built and operated AI agents or agentic workflows in production.
• Strong engineering judgment across models, orchestration, APIs, data and integrations.
• Experience with customer discovery, implementation, or incident resolution.

Responsibilities

• Build and operate production agents and agentic workflows: orchestration, tool use, data connections, deterministic logic, state, and permissions.
• Work forward-deployed with design customers—sit in their workflow, map the messy reality, and build against live data.
• Build the evaluation harness: eval datasets from real customer work, pre-launch thresholds, regression suites, and post-launch monitoring.
• Build the human-review layer: exception queues, review tooling, escalation paths, and the tracing that makes every agent decision auditable.
• Run shadow-mode parallel runs against the customer's existing process or provider and drive discrepancies to zero before go-live.
• Turn customer-specific work into reusable agents, integrations, and playbooks—productization is the default, customization the exception.
• Handle production incidents end to end, and feed every failure back into evals and controls so it cannot recur.
• Help set the technical bar as the team grows.

Skills

AI agents in production

Systems orchestration & APIs

Customer-facing communication

Python

API design

Tools

Python

APIs

Job description

Workstream Platform Services Limited is seeking a founding Staff Engineer to lead AI-native services from zero to one. You will architect, set the engineering bar, and build a team around reusable agentic solutions while collaborating with leadership.

You will own core components, ensure reliability, and partner with design customers to translate real workflows into scalable, auditable AI-enabled outcomes, with occasional in-person collaboration as needed.