SSL Revenue & Ticket Operations Specialist

Socket.dev; Inglewood (CA); On-site; USD 34,000 - 44,000; Full time

Job summary

Hollywood Park is hiring an SSL Ticket Operations Coordinator in Inglewood, CA. The role focuses on processing SSL transactions, collections, and maintaining database integrity for stadium seat licenses, with on-site responsibilities at Hollywood Park.

The position requires a bachelor’s degree or equivalent experience and 1+ year in sports/entertainment. Strong detail orientation and teamwork are essential, with familiarity in Archtics, Google Suite, and MS Office considered a plus.

Qualifications

• Bachelor’s degree or equivalent experience.
• 1+ year working in a sports/entertainment environment preferred.
• Team player with ability to work accurately and independently.
• Strong attention to detail.
• Experience with Google Suite, Microsoft Office, & Archtics is a plus.

Responsibilities

• Primary responsibility is to handle SSL collections outreach, customer service and default notifications
• Process SSL deposits and payments for SSL holders
• Responsible for creating, verifying, and processing refinance, transfer, and termination contracts
• Approve, countersign and process all SSL transfers
• Sell on specific year’s default event to keep track of outstanding balances in future years for both SSL and season ticket member clients
• Calculate interest for accounts who would like to pay their SSL in full
• Interact with both the Rams and Chargers for account updates as needed
• Assist in annual invoice setup

Skills

Customer service

Data entry

Attention to detail

Education

Bachelor’s degree or equivalent experience

Tools

Archtics

Google Suite

Microsoft Office

Job description

Hollywood Park is hiring an SSL Ticket Operations Coordinator in Inglewood, CA. The role focuses on processing SSL transactions, collections, and maintaining database integrity for stadium seat licenses, with on-site responsibilities at Hollywood Park.

The position requires a bachelor’s degree or equivalent experience and 1+ year in sports/entertainment. Strong detail orientation and teamwork are essential, with familiarity in Archtics, Google Suite, and MS Office considered a plus.