SRE Manager: Lead Reliability, Automation & Growth

WEX, Inc.; Dallas (TX); On-site; USD 106,000 - 131,000; Full time

Job summary

WEX, Inc. is seeking a mid-level Site Reliability Engineer Manager to oversee reliability across a complex product portfolio and lead a global team. The role focuses on incident response, automation, and capacity planning to reduce toil and improve service availability.

You will partner with engineering and product teams in an agile environment, applying AI- and automation-enhanced observability to scale reliability practices and drive meaningful business impact.

Qualifications

• 3+ years of experience in system administration, DevOps, or SRE roles.
• 2+ years of experience managing people or teams

Responsibilities

• Lead, mentor, and elevate a globally diverse team of Site Reliability Engineers-driving critical operations, incident response, and strategic projects while championing the ongoing career development of your team.
• Monitor and manage system health, availability, and performance.
• Develop and maintain automation tools for system provisioning, monitoring, and alerting.
• Participate in on-call rotations and respond to system alerts and incidents.
• Collaborate with development teams to implement reliability-focused features.
• Improve observability and logging for troubleshooting issues.
• Follow IT security policies and compliance requirements.

Skills

SRE leadership

Automation scripting

Monitoring & logging

Docker & Kubernetes

CI/CD

Prometheus/Grafana/Splunk

Python/Bash/Go

Tools

Grafana

ELK

Splunk

Docker

Kubernetes

Prometheus

Python

Go

Bash

Job description

WEX, Inc. is seeking a mid-level Site Reliability Engineer Manager to oversee reliability across a complex product portfolio and lead a global team. The role focuses on incident response, automation, and capacity planning to reduce toil and improve service availability.

You will partner with engineering and product teams in an agile environment, applying AI- and automation-enhanced observability to scale reliability practices and drive meaningful business impact.