SRE II: Observability, Reliability & Automation

WEX, Inc.; San Francisco (CA); On-site; USD 85,000 - 102,000; Full time

Job summary

WEX, Inc. in San Francisco is seeking a hands-on Site Reliability Engineer to join our Platform Reliability team. The role focuses on observability, incident response, reliability, and performance to support our Corporate Payments line of business.

You will work closely with engineering teams to improve system quality and customer reliability. The ideal candidate thrives under pressure, loves solving complex problems, and has strong collaboration and communication skills.

Qualifications

• BA/BS in CS or related field or equivalent experience.
• 2+ years SRE or equivalent experience.
• Experience with cloud computing platforms (AWS, Azure, GCP).
• Experience with observability and logging technologies.

Responsibilities

• Dig deep into code, networking, OS, or storage to solve issues.
• Develop automation and monitoring to ensure system reliability.
• Participate in incident response and troubleshooting.
• Contribute to 24x7 SRE rotations and escalation workflows.
• Identify performance bottlenecks and suggest improvements.
• Collaborate with development teams to meet operational requirements.
• Improve processes to increase reliability and efficiency.
• Stay up-to-date with industry trends and technologies.

Skills

SRE experience

Development experience

Cloud platforms

Observability/logging

RDBMS/NoSQL

Docker/Kubernetes

Communication & collaboration

Education

BA/BS in Computer Science or related field

Tools

Docker

Kubernetes

Grafana

Splunk

Job description

WEX, Inc. in San Francisco is seeking a hands-on Site Reliability Engineer to join our Platform Reliability team. The role focuses on observability, incident response, reliability, and performance to support our Corporate Payments line of business.

You will work closely with engineering teams to improve system quality and customer reliability. The ideal candidate thrives under pressure, loves solving complex problems, and has strong collaboration and communication skills.