Site Reliability Engineer II — Observability & Automation

WEX, Inc.; Boston (MA); On-site; USD 85,000 - 102,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Retirement savings plan

Paid time off

Tuition reimbursement

Life and disability insurance

Job summary

WEX, Inc. is seeking a Site Reliability Engineer to join the Platform Reliability team in Boston, MA. You’ll focus on reliability, observability, incident response, and performance, partnering with engineering to ship resilient software.

You’ll develop automation, participate in 24x7 rotations, and help optimize bottlenecks while leveraging AWS/Azure/GCP, Docker/Kubernetes, and observability tools to elevate reliability and efficiency across services.

Qualifications

• 2+ years of hands-on experience as a Site Reliability Engineer or equivalent role.
• 2+ years of development experience with at least one major programming language.
• Experience with Cloud Computing platforms (AWS, Azure, GCP).
• Ability to thrive in a fast paced, development and operations world.
• Strong communication and collaboration skills.
• Experience with observability and logging technologies.
• Experience with at least one major RDBMS and NoSQL data store.
• Experience with containerization technologies such as Docker or Kubernetes.
• BA/BS degree in Computer Science or related field, or equivalent job experience.

Responsibilities

• Willingness to dig deep into code, networking, operating systems, and/or storage solutions to solve complex issues.
• Develop automation and utilize monitoring tools to ensure system reliability.
• Participate in incident response and troubleshooting.
• Participate in 24x7 Site Reliability rotations and escalation workflows.
• Identify and address performance bottlenecks; recommend optimizations or infrastructure upgrades.
• Collaborate with development teams to ensure software design meets operational requirements.
• Continuously improve processes and procedures to increase system reliability and efficiency.
• Stay up-to-date with the latest industry trends and technologies.

Skills

Site Reliability Engineering

Software development

Cloud platforms

Fast-paced environment

Communication

Observability & logging

RDBMS & NoSQL

Education

BA/BS in Computer Science or related field

Tools

Docker

Kubernetes

Grafana

Splunk

Terraform

Job description

WEX, Inc. is seeking a Site Reliability Engineer to join the Platform Reliability team in Boston, MA. You’ll focus on reliability, observability, incident response, and performance, partnering with engineering to ship resilient software.

You’ll develop automation, participate in 24x7 rotations, and help optimize bottlenecks while leveraging AWS/Azure/GCP, Docker/Kubernetes, and observability tools to elevate reliability and efficiency across services.