SRE III: Build Reliable, Fast Payment Platforms

JP Morgan Chase; Tampa (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Backup childcare

Mental health support

Financial coaching

Job summary

JPMorganChase is seeking a Site Reliability Engineer III for its Commercial & Investment Bank Payments Technology team. You will design, build, and operate highly available, low-latency payment platforms using code and cloud infrastructure.

You will contribute to end-to-end reliability, scale, and performance, collaborating with software engineers and cross-functional partners to improve deployment and monitoring practices.

Qualifications

• Formal training or certification in site reliability engineering; 3+ years of applied experience.

Responsibilities

• Guide teammates in designing appropriate-level designs and promote SRE best practices.
• Collaborate with software engineers to design, implement deployment and reliability strategies via CI/CD pipelines.
• Implement infrastructure as code for payment processing platforms ensuring repeatability and auditability.
• Monitor Kafka-based data ingestion pipelines for high availability and low latency.
• Resolve complex issues with stakeholders using SLIs/OKRs before customer impact.
• Improve observability using OpenTelemetry, Grafana, Splunk, and Dynatrace for faster incident response.
• Leverage enterprise AI capabilities to identify reliability risks and prioritize improvements.
• Assist in AI-assisted incident triage and post-incident analysis with strict data handling.
• Identify roadblocks and explore new technologies like AI agentic models and MCP-based frameworks.

Skills

SRE concepts

Programming: Python/Java/.NET

Observability

CI/CD tooling

Containers

AI in operations

Security & data sensitivity

Tools

Kafka

OpenTelemetry

Grafana

Splunk

Dynatrace

Job description

JPMorganChase is seeking a Site Reliability Engineer III for its Commercial & Investment Bank Payments Technology team. You will design, build, and operate highly available, low-latency payment platforms using code and cloud infrastructure.

You will contribute to end-to-end reliability, scale, and performance, collaborating with software engineers and cross-functional partners to improve deployment and monitoring practices.