Senior Site Reliability Engineer, Payments Platform

Aumni; Tampa (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorganChase seeks an experienced Site Reliability Engineer III to optimize payment platforms and their infrastructure. You will configure, monitor, and improve highly available, low-latency systems using code and cloud technologies.

You’ll share knowledge on availability, reliability, and scalability across the team and adopt best practices in SRE. The role emphasizes implementing observability, governance, and AI-assisted operations to reduce toil and improve incident response.

Qualifications

• Formal training or certification on site reliability engineering concepts.
• Proficiency in site reliability culture and principles.
• Proficiency in at least one programming language such as Python, Java/Spring Boot, or .NET.
• Experience with observability practices and telemetry collection.
• Experience with CI/CD tooling.
• Familiarity with containers and orchestration.
• Working knowledge of AI capabilities in SRE workflows.
• Ability to validate AI-assisted recommendations following data sensitivity rules.

Responsibilities

• Guide teammates in building appropriate-level designs and gain peer consensus.
• Collaborate to design, develop, test, and implement deployment and reliability approaches with CI/CD pipelines.
• Implement infrastructure, config, and network as code for payment platforms.
• Monitor Kafka-based data ingestion pipelines for high availability and throughput.
• Collaborate to resolve complex problems using SLIs and SLOs before customer impact.
• Implement and improve observability using OpenTelemetry, Grafana, Splunk, Dynatrace.
• Apply enterprise AI capabilities to identify reliability risks and prioritize improvements.
• Validate AI-assisted recommendations before applying changes and safeguard data sensitivity.
• Identify roadblocks and drive tech improvements including AI-model frameworks.

Skills

Python

Java/Spring Boot

.NET

SRE culture

CI/CD tooling

Observability

Cloud

Containers

AI capabilities

Education

Formal training or certification in SRE

Tools

OpenTelemetry

Grafana

Splunk

Dynatrace

Job description

JPMorganChase seeks an experienced Site Reliability Engineer III to optimize payment platforms and their infrastructure. You will configure, monitor, and improve highly available, low-latency systems using code and cloud technologies.

You’ll share knowledge on availability, reliability, and scalability across the team and adopt best practices in SRE. The role emphasizes implementing observability, governance, and AI-assisted operations to reduce toil and improve incident response.