Senior SRE Engineer - Reliability, Automation & Incidents

JPMorgan Chase & Co.; Kentucky; On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. within Consumer & Community Banking seeks a Site Reliability Engineer (Software Engineer III) to balance hands-on development with reliability at scale.

You will design, build, and run resilient services, improve production stability through automation, and work with product teams to enable safe delivery. You will lead incidents, drive post-incident reviews, and implement observability standards while leveraging enterprise AI-assisted tooling to boost code quality and

Qualifications

• Formal training or certification in software engineering concepts and 3+ years of experience.
• Experience developing production-grade systems in Python, Java, or similar languages.
• Experience operating and improving reliability of distributed systems on Linux/Unix.
• Cloud and virtualization concepts, APIs, and scalable services.
• Observability and diagnostics using monitoring/logging platforms.
• Version control and CI/CD with secure engineering practices.
• Strong communication and incident leadership across teams.
• Experience with enterprise AI-assisted development tools and secure usage.

Responsibilities

• Engineer and improve reliability for large-scale, distributed services.
• Design automation to reduce manual work and improve recovery time.
• Lead incident response and blameless post-incident reviews.
• Collaborate with development teams to enable safe, repeatable deployments.
• Implement self-healing patterns and capacity management to boost availability.
• Develop end-to-end observability with metrics, logs, and traces.
• Analyze incidents to anticipate and prevent customer-impacting issues.
• Participate in on-call rotations and software delivery responsibilities.
• Apply AI-assisted development tools with peer review and secure coding standards.

Skills

Python/Java

Linux/Unix

Cloud computing

CI/CD

Observability

Incident leadership

Security best practices

AI-assisted development

Effective communication

Git workflows

Education

Software engineering certification

Tools

Kubernetes

Dynatrace

Splunk

Grafana

Git

Tomcat

Nginx

Oracle

MySQL

Job description

JPMorgan Chase & Co. within Consumer & Community Banking seeks a Site Reliability Engineer (Software Engineer III) to balance hands-on development with reliability at scale.

You will design, build, and run resilient services, improve production stability through automation, and work with product teams to enable safe delivery. You will lead incidents, drive post-incident reviews, and implement observability standards while leveraging enterprise AI-assisted tooling to boost code quality and