Site Reliability Engineer 2

WEX Inc.; United States; On-site; USD 85,000 - 102,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Retirement savings plan

Paid time off

Health savings account

Job summary

WEX Inc. is seeking a Site Reliability Engineer to join the Platform Reliability organization. You will focus on observability, incident response, reliability, and performance, while collaborating with engineering teams to meet operational requirements.

The role involves 24x7 rotations, deep dives into code and systems, and advancing automation and monitoring to prevent incidents and improve efficiency.

Qualifications

• 2+ years of hands-on SRE or equivalent experience.
• Development experience with at least one major programming language.
• Experience with cloud platforms (AWS/Azure/GCP) and observability tools.

Responsibilities

• Dig into code, networking, OS, or storage to solve complex issues.
• Develop automation and monitoring to ensure system reliability.
• Participate in incident response and troubleshooting.
• Contribute to 24x7 Site Reliability rotations and escalation workflows.
• Identify performance bottlenecks and recommend improvements.
• Collaborate with development teams to meet operational requirements.
• Improve processes to increase reliability and efficiency.

Skills

SRE experience

Programming experience

Cloud platforms

Observability

Docker/Kubernetes

Communication

Education

BA/BS in Computer Science or related field

Tools

Terraform

Grafana

Splunk

Docker

Kubernetes

Job description

About the Team & Role

The WEX Site Reliability Engineering (SRE) team is looking for individuals passionate about developing software and solutions focused on observability, incident response, reliability and performance, operational excellence, and compliance. The team will be part of the Platform Reliability organization which supports our internal stakeholders included in our Corporate Payments line of business. As part of the Platform Reliability organization you’ll have the opportunity to solve complex challenges and improve the quality of life of our engineering teams as well as our ability to service our customers. The successful candidate should have a strong aptitude for learning new technologies and the ability to drive complex and meaningful projects to a conclusion. Tight-knit collaboration with the engineering teams and an ability to thrive under pressure are key skills required to succeed in this role.

How you’ll make an impact

• Willingness to dig deep into code, networking, operating systems, and/or storage solutions to solve complex issues
• Develop automation and utilize monitoring tools to ensure system reliability
• Participate in incident response and troubleshooting
• Participate in 24x7 Site Reliability rotations and escalation workflows
• Identify and address performance bottlenecks. This will include code optimization, configuration changes, or infrastructure upgrade recommendations.
• Collaborate with development teams to ensure software design meets operational requirements
• Continuously improve processes and procedures to increase system reliability and efficiency
• Stay up-to-date with the latest industry trends and technologies

Experience you’ll bring

• 2+ years of hands‑on experience as a Site Reliability Engineer or equivalent role
• 2+ years of development experience with at least one major programming language
• Experience with Cloud Computing platforms (AWS, Azure, GCP)
• Ability to thrive in a fast paced, development and operations world
• Strong communication and collaboration skills
• Experience with observability and logging technologies
• Experience with at least one major RDBMS and NoSQL data store
• Experience with containerization technologies such as Docker or Kubernetes
• BA/BS degree in Computer Science or related technical field, or equivalent job experience

Nice to haves

• Experience with one or more of the following languages: C#, Java, GoLang, Python
• Experience with infrastructure as code, preferably Terraform
• Working knowledge in building and designing RESTful APIs.
• Experience with Grafana and Splunk
• Familiarity with Agile methodologies and practices
• Experience with GitOps

Benefits

Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more.

Pay Range and Compensation

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX’s total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non‑sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan.

Pay Range: $85,000.00 - $101,500.00

Equal Opportunity and Diversity

WEX is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.

WEX promotes a drug‑free workplace.

Qualified individuals with a disability have the right to request a reasonable accommodation. If you require a reasonable accommodation as a result of your disability at any point in the job application process, please submit your request through our Reasonable Accommodation Request Form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Company Overview

WEX is a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments. With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses. We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry.