Sr. UX Researcher

Sinclair Broadcast Group; Seattle (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading company seeks a Sr. UX Researcher to drive research and insights for diverse audience groups. You will manage comprehensive UX research projects across various digital platforms, collaborating with stakeholders to enhance user experience and product development. The ideal candidate will have extensive experience in both qualitative and quantitative research methodologies and a strong background in consumer software or digital entertainment.

Qualifications

• 4+ years of experience in applied product/design research.
• 2+ years of experience leading project delivery for large projects.

Responsibilities

• Run end-to-end UX research focusing on customer experience improvements.
• Lead research projects across multiple platforms.
• Communicate research findings across the organization.

Skills

Qualitative Research

Quantitative Research

Leadership

Collaboration

Education

BA/BS in psychology

BA/BS in sociology

BA/BS in anthropology

BA/BS in human-computer interaction

Job description

As a Sr. UX Researcher for Sinclair Digital, you will own the development of research and insights that drive the way our organization understands and designs for multiple audience groups. You will have broad expertise in qualitative and quantitative research methods and know when to apply them in projects across several digital experiences: ranging from customer-facing products, corporate applications, and internal tools, as well as connected TV experiences.

RESPONSIBILITIES

1. Run end-to-end UX research: from early discovery and ideation to design validation (i.e., user interviews, product evaluations, usability testing, surveys, competitive and market analysis, personas, user journeys development, etc.), focusing on customer experience improvements and identifying future offerings opportunities.
2. Lead research projects across multiple platforms (web, mobile, connected TV) that touch numerous aspects of the audience experience.
3. Work from high-level requirements and ask the right questions to gather all relevant information to guide the research approach.
4. Collaborate with a range of stakeholders - executives, engineers, product managers, business leaders, and product designers to align on research efforts and review recommendations.
5. Communicate research findings across the organization to emphasize the importance of user research and its positive impact on product development.
6. Stay current on emerging research, industry, and technology trends.

BASIC QUALIFICATIONS

1. 4+ years of experience in applied product/design research.
2. 2+ years of experience leading project delivery for large, cross-functional projects.
3. Working knowledge of mixed methodologies, with a focus on quantitative research.
4. Experience in consumer software, digital entertainment, or related field.
5. Solid understanding of the product development cycle and the relationship between business, UX, and technology.
6. BA/BS in psychology, sociology, anthropology, human-computer interaction, or related disciplines, or equivalent work experience.
7. Self-starter with a strong work ethic, demonstrating leadership skills and collaboration across teams using a consultative approach.

PREFERRED QUALIFICATIONS

1. Led UX Research for medium to large projects with multidisciplinary challenges across multiple platforms and departments.
2. Experience demonstrating ownership of projects and independently communicating timelines and deliverables.
3. End-to-end research experience covering all aspects of the user research lifecycle (study design, recruiting, moderation, analysis, reporting, communication, budgeting, etc.).
4. Hands-on experience with lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, field research, and survey design.
5. Experience collaborating directly with product managers, engineers, and stakeholders from business or editorial teams.