Senior UX Researcher

3000 Merative US L.P.; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior UX Researcher to lead user experience initiatives for a critical health information platform. This role involves understanding the needs of healthcare professionals and driving the design of user-centered solutions. You will collaborate with diverse teams, advocate for user-centered design principles, and stay updated with industry trends. Join a forward-thinking company that values innovation and offers opportunities for professional growth in a supportive environment. If you are passionate about enhancing health outcomes through design, this is the perfect opportunity for you.

Qualifications

• 5+ years of UX research experience in health care technology.
• Strong expertise in qualitative and quantitative research methods.
• Proven ability to translate research findings into actionable insights.

Responsibilities

• Lead UX research projects from planning to reporting.
• Design and conduct user interviews, surveys, and usability tests.
• Collaborate with cross-functional teams to integrate research findings.

Skills

UX Research

Qualitative Research

Quantitative Research

Data Analysis

Communication Skills

Problem-Solving

Education

Bachelor's or Master's in Human-Computer Interaction

Psychology

Cognitive Science

Anthropology

Tools

User Testing

Optimal Workshop

Dovetail

SPSS

R

Python

Job description

Join a team dedicated to supporting the crucial mission of improving health outcomes.

At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

We are seeking a highly skilled Senior UX Researcher to join our team and lead user experience research initiatives for Micromedex. In this role, you will be responsible for understanding the needs and behaviors of health care professionals who rely on Micromedex for critical drug information. Your insights will drive the design and development of user-centered solutions that enhance the usability and effectiveness of our product.

Join a team dedicated to supporting the crucial mission of improving health outcomes.

At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

We are seeking a highly skilled Senior UX Researcher to join our team and lead user experience research initiatives for Micromedex. In this role, you will be responsible for understanding the needs and behaviors of health care professionals who rely on Micromedex for critical drug information. Your insights will drive the design and development of user-centered solutions that enhance the usability and effectiveness of our product.

Key Responsibilities

• Lead and execute UX research projects from start to finish, including planning, data collection, analysis, and reporting.

• Design and conduct qualitative and quantitative research studies, such as user interviews, surveys, usability tests, and ethnographic field studies.

• Collaborate with cross-functional teams, including designers, product managers, developers, and other stakeholders, to integrate research findings into product development.

• Develop and maintain user personas, journey maps, and other research artifacts to communicate user needs and behaviors.

• Advocate for user-centered design principles and best practices within the organization.

• Stay up to date with industry trends and advancements in UX research methodologies, specifically AI approaches.

Qualifications

• Bachelor's or Master's degree in Human -Computer Interaction, Psychology, Cognitive Science, Anthropology, or a related field.

• 5+ years of experience in UX research, preferably in the health care technology industry.

• Strong expertise in both qualitative and quantitative research methods.

• Proven ability to translate research findings into actionable insights and recommendations.

• Excellent communication and storytelling skills, with the ability to present complex information clearly and persuasively.

• Experience working in a collaborative, cross-functional team environment.

• Familiarity with health care regulations and standards is a plus.

Preferred Skills:

• Proficiency in UX research tools such as User Testing, Optimal Workshop, and Dovetail.

• Experience with data analysis software such as SPSS, R, or Python.

• Knowledge of accessibility standards and best practices.

• Strong problem-solving skills and a keen attention to detail.

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.

Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

About Us

Merative is a place to grow. We offer opportunities to apply your skills — and develop new ones — with colleagues who have deep expertise in health and technology. At Merative we’re driven and professional, but treat each other with compassion and respect. Roles at Merative include product design and development, technology innovation, product and account management, sales and consulting, communications and marketing, management, operations and more.

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