Sr. UX Researcher, WW Sustainability

Amazon; Seattle (WA); On-site; USD 90,000 - 130,000; Full time

Job summary

An established industry player is seeking a Senior UX Researcher to empower customers in managing social and environmental impacts. This role involves conducting independent research, analyzing user behavior, and collaborating with cross-functional teams to enhance product design. The company values diversity and promotes a culture of inclusion, offering flexible work hours and opportunities for career growth. Join a team that prioritizes work-life balance while making a meaningful impact through innovative research methods and tools.

Qualifications

• 7+ years of experience in digital product research with a strong portfolio.
• Expertise in qualitative and quantitative research methods.

Responsibilities

• Conduct independent research on product aspects and user experiences.
• Collaborate with Designers and Engineers to prioritize research opportunities.

Skills

Qualitative Research Methods

Quantitative Research Methods

Data Analysis

User Experience Design

Project Management

Communication Skills

Education

Bachelor’s degree in Psychology

Bachelor’s degree in Statistics

Tools

Analysis Tools

Job description

Join Amazon's Worldwide Sustainability (WWS) Organization

The WWS organization leverages Amazon’s scale, speed, and innovative capabilities to build a resilient and sustainable company. We manage our global social and environmental impacts and develop solutions that enable our customers, businesses, and the world to become more sustainable.

About the Amazon Worldwide Sustainability Tech Team

Our team creates products and tools to measure and mitigate Amazon’s social and environmental impacts, applying scientifically-credible approaches that influence various parts of our business, from packaging and product design to data centers and airline fleets.

Position: Senior UX Researcher

We are seeking a Senior UX Researcher interested in exploring how Amazon can empower internal and external customers to make informed decisions to reduce and manage social and environmental impacts through our tools.

Key Responsibilities

1. Conduct independent research on various product aspects and user experiences.
2. Gather and analyze user behavior data through surveys and benchmark studies.
3. Collaborate with Designers, Product Managers, and Engineers to prioritize research opportunities.
4. Integrate complex technical and business requirements into research strategies.
5. Present research findings effectively to diverse audiences through reports and presentations.

About Our Team and Culture

We embrace diversity and foster an inclusive culture through employee-led affinity groups, learning experiences, and conferences. Our culture is aligned with Amazon’s Leadership Principles, emphasizing diverse perspectives, curiosity, and trust.

Work/Life Balance and Career Growth

We prioritize work-life balance, offering flexible hours and supporting professional development through mentorship and project assignments tailored to growth.

Minimum Qualifications

• Bachelor’s degree in Psychology, Statistics, or related field.
• 7+ years of experience in digital product research, with a strong portfolio demonstrating impactful work.
• Expertise in qualitative and quantitative research methods.
• Deep understanding of human motivations and design processes.
• Excellent communication skills with the ability to convey complex ideas clearly.
• Proven ability to manage multiple projects in an agile environment.
• Experience managing end-to-end customer research with agencies.
• Strategic mindset with a passion for data-driven impact.
• Interest in behavioral science, research methods, and UX design innovations.
• Additional preferred qualifications include 8+ years of UX and market research experience, advanced degrees, proficiency with analysis tools, and experience in global markets.

Equal Opportunity and Additional Information

Amazon is an equal opportunity employer. We consider qualified applicants with arrest and conviction records, adhering to local fair chance ordinances. We provide accommodations for applicants with disabilities during the hiring process. Compensation varies by geographic location and experience, with details available on our benefits page. Interested candidates should apply via our career site. This position remains open until filled.