Sr Svc Agent/Non-Driver

FedEx Group; Eatontown (NJ); On-site; USD 25,000 - 36,000; Full time

Job summary

FedEx Group is seeking a customer-focused associate to provide accurate information and assistance to customers at a busy station. You will handle inquiries, resolve problems, and contribute to selling services, while performing essential administrative tasks for station operations.

This is a non-driving role requiring the ability to lift up to 50 lbs and work with appropriate equipment or assistance. A positive, service-oriented attitude is essential.

Qualifications

• High School Diploma or GED required.
• No previous experience required.
• Must be able to operate a computer terminal.
• Ability to lift 50 lbs and handle heavy packages with equipment or assistance.
• Good human relations and communication skills.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions for station operations.
• Non-driving position; other duties as assigned.

Skills

Computer terminal operation

Lifting 50 lbs

Heavy package handling

Communication skills

Education

High School Diploma/GED

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. This is a non-driving position. Performs other duties as assigned.

Minimum Education

High School Diploma/GED

Minimum Experience

None

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and communications skills.

Job Conditions

Non-covered safety sensitive position. Ability to work in a constant state of alertness and in a safe manner.

Pay Transparency

Pay: Starting Wage is $22.25 / hour

Additional Details

Full Time Tuesday -Friday 12:30pm - 8:30pm & Saturday 8:00am - 5:30pm

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act