Sr Svc Agent/Non-DOT-1

Federal Express Corporation; Nixon (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Federal Express Corporation in Nixon is seeking a customer-focused team member to provide information and assistance to customers, respond to inquiries, and help with problem resolution. The role includes performing administrative support for smooth station operations and promoting FedEx services.

The ideal candidate will have a high school diploma or GED, be able to operate a computer terminal, and lift up to 50 lbs as needed. Strong communication and interpersonal skills are essential.

Qualifications

• High School Diploma or GED.
• Must be able to operate a computer terminal.
• Able to lift 50 lbs and handle heavy packages.
• Strong communication and interpersonal skills.

Responsibilities

• Provides accurate information and assistance to customers, including inquiries and problem-resolution.
• Performs administrative support functions for station operations.
• Performs other duties as assigned.

Skills

Operate computer terminal

Lift up to 50 lbs

Package handling

Customer service / communication

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Additional Details

Closes on 11.6

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)