Sr Svc Agent/Non-DOT

FedEx Express EU; Melbourne (FL); On-site; USD 17,000 - 28,000; Part time

Job summary

FedEx Corporation in Melbourne, FL is seeking a part-time team member to provide accurate customer information, resolve issues, and support station operations. The role includes assisting customers, selling services, and handling administrative tasks essential to daily operations.

Required at least a high school diploma or GED, ability to use a computer terminal, and physical capability to lift up to 50 lbs with assistance. Strong communication and interpersonal skills preferred.

Qualifications

• Minimum Education: High School Diploma/G.E.D.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs and maneuver packages above 50 lbs with equipment or assistance.
• Good human relations and communications skills.

Responsibilities

• Respond to inquiries with accurate information and assist customers.
• Resolve problems and upsell company services as appropriate.
• Provide administrative support for station operations.

Skills

Customer service

Communication

Computer terminal use

Manual handling

Education

High School Diploma/G.E.D.

Job description

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: PT

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)