Sr ServiceNow Developer

Dia Software Solutions

Virginia (IL)

Hybrid

USD 120,000 - 150,000

Full time

4 days ago

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Job summary

DIA SOFTWARE SOLUTIONS LLC is seeking a ServiceNow Developer to design, build, and enhance scalable ITSM solutions on the ServiceNow platform. The role focuses on secure integrations, custom development, intuitive user experiences, and AI-enabled enhancements across ITOM/ITSM domains.

Hybrid work in VA with potential for collaboration with product owners, architects, and support teams to translate requirements into robust technical solutions and maintainable code.

Qualifications

4+ years of ServiceNow development and configuration experience.
3+ years of JavaScript in ServiceNow client/server contexts.
2+ years designing and troubleshooting API integrations (REST/SOAP).
2+ years working with ITSM modules (Incident/Problem/Change/Service Catalog/CMDB).
2+ years using Flow Designer, IntegrationHub, ACLs, and automated testing.
2+ years data models, CMDB, and reference relationships in ServiceNow.
2+ years user-centered design, accessibility, security, and maintainability considerations.
2+ years testing, code review, source control, and release-management practices.
3+ years analytical troubleshooting and documentation; strong communication.
3+ years collaboration with technical and non-technical stakeholders.
2+ years working with Employee Center, Service Portal, UI Builder.
2+ years ServiceNow AI features (Now Assist, Predictive Intelligence, Virtual Agent).
2+ years Enterprise integrations; CSA/CAD/CIS-ITSM/ITIL certs preferred.

Responsibilities

Design, develop, test, deploy, and maintain ServiceNow apps and enhancements.
Build secure integrations using REST, SOAP, webhooks, and IntegrationHub.
Develop scripted REST APIs, business rules, scripts, UI policies, and workflows.
Configure ITSM processes: Incident, Problem, Change, Knowledge, Service Catalog, CMDB.
Create intuitive experiences across Employee Center, Service Portal, and workspaces.
Collaborate with stakeholders to translate requirements into technical solutions.
Troubleshoot complex platform, integration, data, and performance issues.
Apply standards, security controls, automated testing, code reviews, release-management.
Develop reusable components and documentation; support upgrades and AI/automation opportunities.

Skills

ServiceNow development and config

JavaScript scripting

API integration design

REST/SOAP / JSON/XML

ITSM processes

Flow Designer

CMDB / data models

User-centered design

Testing / release mgmt

Analytical / troubleshooting

Stakeholder collaboration

Service Portal / UI Builder

ServiceNow AI features

CSA/CAD/CIS-ITSM/ITIL certs

Other ServiceNow domains (ITOM/CSM/HR/

DevOps practices

Tools

REST

SOAP

IntegrationHub

MID Server

UI Builder

Job description

Hi,

Greetings from DIA SOFTWARE SOLUTIONS LLC!

Hybrid, VA

Job Description

ServiceNow Developer to design,build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued.

Responsibilities Include

Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
Build secure, reliable integrations using REST, SOAP, webhooks, IntegrationHub, MID Server, and related technologies
Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
Troubleshoot complex platform, integration, data, and performance issues
Apply development standards, security controls, automated testing, code review, source control, and release-management practices
Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities

SKILLS MATRIX

|------------------------------------------------------------------------------------------------|----------|----------------------|------------|
| Skill | Required | Amount of Experience | Experience |
| ServiceNow development and configuration | Required | 4 Years |

DIA SOFTWARE SOLUTIONS LLC.

SANGEETHA| DIA SOFTWARE SOLUTIONS LLC.

Direct: one two six eight six zero two four nine

DIA SOFTWARE SOLUTIONS is an Aff… All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All Dia soft staff must be able to demonstrate the legal right to work in the United States. DIA SOFTWARE SOLUTIONS is an E-Verify employer

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