Sr. Sales/Account Manager

ASML; Boise (ID); On-site; USD 90,000 - 130,000; Full time

Job summary

ASML in Boise, ID is seeking an experienced Account Manager to lead strategic customer engagements in the semiconductor equipment sector. You will work independently, influence cross-functional teams, and drive initiatives aligning with business goals.

The role requires a master’s degree in a technical field with related experience; and preferred business education. You will develop account strategies for NPI penetration, manage quotes, billing, and forecasts, and ensure customer satisfaction.

Qualifications

• Independently work to deliver business results and customer satisfaction.
• Develop account strategy for NPI penetration with product marketing support.
• Strong strategic thinking and execution for commercial closure.
• Build strong relationships and earn trust with customers for collaboration.
• Provide bottom-up forecasts and coordinate with planning to adapt to market dynamics.
• Support Global Account Team for business success.
• Handle daily sales operations including quotes, billing and payments.
• Respond timely to internal and external needs.

Responsibilities

• Independently work to deliver business results and influence cross-functional teams.
• Develop account strategy for NPI penetration with product marketing.
• Strategic thinking and negotiation for commercial closure.
• Build strong relationships and trust with customers.
• Support strategic development and decision making.
• Provide bottom-up forecasts and coordinate with planning.
• Support Global Account Team for business success.
• Handle daily sales operations including quotes, billing and payments.
• Timely response to internal and external needs.

Skills

Strategic thinking

Customer management

Negotiation skills

Communication skills

Cross-functional collaboration

Time zone flexibility

Education

Master's degree in technical subject

Business administration or commercial education (optional)

Job description

Role and responsibilities

• Be bale to work independently to get the result and be able to influence and work closely with cross-functional team to get the support needed for delivering the business result and customer satisfaction.
• Be able to develop the account strategy for NPI penetration and drive the execution together with product marketing team for the success.
• Have strategic thinking and good negotiation skill and strong execution for commercial closure.
• Be able to build the strong relationship and earn strong trust with customers for collaboration.
• Have integrated thinking to support the strategic development and decision making.
• Be responsible to provide the bottom up forecast and be able to work with planning for any adjustment promptly to fit in the dynamic of the market and industry.
• Support Global account team for the business success.
• Be responsible for the daily sale operation including customer escalation, business operation for quote, billing and payment.
• Timely response for both internal and external to meet business needs.

Education and experience

Master degree in technical subject with thorough experience or equivalent working and thinking level. Optional Business Administration or commercial education.

Familiar with fab operation and having application background for semiconductor is the plus.

Skills

• Be able to involve with technical discussion with both internal and external and provide customers needs precisely to internal stakeholders for follow up.
• Good skill at Power point and Excel for reporting.
• Strategic and integrated thinking to develop business plan, strategy and execution and be able to proactively prepare what is coming to mitigate the business risk and facilitate business closure and success.
• Customer management to win the business and customer trust.
• Good communication skill with efficiency.
• Flexibility to work with different time zone depending on business and customers needs as global account.