Senior Account Manager

Goertek Electronics; California (MO); On-site; USD 127,000 - 178,000; Full time

Job summary

Goertek Electronics is seeking a Senior Account Manager to support NPI and sustain OEM businesses for a key Tier 1 account. You will collaborate with cross-functional teams in the US and Asia to deliver cutting-edge consumer electronics solutions.

In this role you will develop relationships with customers, lead RFx responses, and manage the commercial relationship after award, coordinating with Sales, Product Marketing, and Product Design.

Qualifications

• BA/BS degree is required.
• 5+ years of experience in sales and global large account management.
• Experience in managing customer relationships.
• Contract Manufacturing/FATP experience is a plus.
• Optics/Optical components sales experience is a plus.
• Understanding product costs and presenting clean sheets.
• Strong communication and presentation abilities.
• Experience hosting customer meetings.
• Willingness for evening calls with China HQ.
• Travel domestically and internationally 25%-30% when required.

Responsibilities

• Develop relationships with key customers and generate leads for new opportunities.
• Create sales strategies based on customer business strategy, market research, and competitor analyses.
• Own RFI/RFQ/RFP response and the commercial relationship upon project award with regular quotation updates and SOW completion.
• Work with cross-functional teams including Sales, Product Marketing, and Product Design.
• Act as liaison with factory personnel based on day-to-day customer engagement.
• Provide regular project status updates to management and drive timely task completion.
• Negotiate liabilities with customers and retrieve POs when applicable.
• Manage product transitions to minimize excess and obsolete materials.
• Lead recovery plans and execution when supply falls short of demand.
• Understand customer decision making and ensure design wins with stakeholders.
• Develop and maintain relationships with strategic accounts to raise brand awareness and grow pipelines.

Skills

Relationship building

Account management

Sales strategy

Communication

Presentation skills

Education

Bachelor's degree

Job description

The Senior Account Manager will support NPI and sustain OEM businesses for Key Tier 1 customer account. Collaborate with cross-functional team members based in the US and Asia to develop the latest solutions in consumer electronics.

DUTIES & RESPONSIBILITIES:

• Develop relationships with key customers and generate leads for new opportunities.
• Create sales strategies based on customer’s business strategy, market research, and competitor analyses.
• Own RFI/RFQ/RFP response and the commercial relationship upon project award. Provide regular quotation updates and SOW completion.
• Work with cross-functional teams within both customer and internal teams, which includes Sales, Product Marketing, and Product Design teams.
• Based upon day-to-day engagement with customers, act as a proactive liaison with our factory personnel.
• Provide regular project status updates to management and drive timely completion of tasks.
• Negotiate liabilities with customers and retrieve POs when applicable.
• Manage product transitions to minimize excess and obsolete materials.
• Lead recovery plans and execution when supply falls short of demand.
• Understand customer decision making process, and work with key stakeholders to ensure design wins.
• Develop and maintain relationships with key strategic accounts to raise brand awareness, gain knowledge of future products and customer needs, capture new design opportunities, and grow new program/project pipelines.

QUALIFICATION & EDUCATION REQUIREMENTS:

• BA/BS degree is required.
• 5+ years of experience in sales and global large account management.
• Demonstrated experience in effectively managing customer relationships.
• Previous experience in Contract Manufacturing/FATP is a plus.
• Previous Experience Optics/Optical Component sales are a plus.
• Proficiency in understanding product costs, and the ability to analyze and present clean sheets.
• Outstanding communication skills and excellent presentation abilities.
• Demonstrated experience in hosting and entertaining customer meetings.
• Flexibility for evening calls with customers and with China HQ teams.
• Availability to travel domestically and internationally 25%-30% when required.
• The base pay range for this role is between $127,029.00-$177,840.00 and your base pay will depend on your skills, qualifications, experience, and location.