Technical Sales Manager

SGL Carbon; Saint Marys (Elk County); On-site; USD 90,000 - 150,000; Full time

Job summary

SGL Carbon seeks a sales professional to lead Microelectronics sales within the Semiconductor industry in the US, handling assigned accounts from discovery to order. You will build presence, identify growth opportunities, and nurture customer relationships while coordinating with Operations, Quality and R&D to ensure technical feasibility and commercial potential.

The role requires developing an annual growth plan, maintaining relationships with key contacts, and collaborating with Sales teams

Qualifications

• 4-year degree in technical or business discipline.
• Semiconductor industry experience with epitaxy/MOCVD knowledge.
• Experience maintaining and managing a sales territory.

Responsibilities

• Propose and implement sales plans in agreement with Head of Global Sales.
• Provide technical support during customer visits and qualification activities.
• Manage all commercial aspects within assigned customers from first contact to payment.
• Offer prices and commercial terms to customers and ensure satisfaction.
• Monitor customer profitability and cost-to-serve in offers.
• Develop annual growth and action plan to acquire new customers.
• Coordinate with Sales, Order Management, Supply Chain, Technical Service, and Accounting.
• Interact with Operations, Quality & R&D to ensure project feasibility and commercial potential.

Skills

Independence & decisiveness

Customer relationship management

Communication skills

Analytical thinking

Education

Bachelor's degree in technical or business discipline

Tools

SAP

CRM

Microsoft Office

Job description

This position has responsibility for the sales in the Microelectronics Business line within the Semiconductor industry with assigned accounts in his/her sales territory within the US.

Creates presence and identifies opportunities for growth within the sales territory. Develops and maintains customer relationships and understands customer needs.

The position also requires interaction with Operations, Quality & R&D teams to ensure that all projects under development are technically feasible and have sufficient commercial potential.

The role would also be part of the team supporting a Semiconductor culture at the SGL St Marys location.

Key Accountabilities

• Proposes and implements sales plans / programs upon agreement with the Head of Global Sales.
• Provide technical support during customer visits and qualification activities
• Is responsible for all commercial aspects within assigned Semiconductor related customers, from initial contact to received payments
• Responsible to offer prices and all commercial terms for business to customers in due course, responsible for customer satisfaction
• Maintains knowledge of customer profitability and considers cost to serve in all offers
• Establishes a sales plan for the area of responsibility and prepares the sales plans in agreement with the Regional Sales Director.
• Monitors market and industry developments in region / at assigned customers against position of competitors.
• Establishes in-depth knowledge of customers’ needs through relationships with main contacts at customers, such as buyers, researchers, engineers, etc.
• Establishes an annual growth and action plan to acquire new customers to drive growth.
• Handles comments on performance from customer within the BU guidelines.
• Interactions with Sales colleagues, Order Management, Supply Chain Management, Technical. Service, and Accounting

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly required to sit, stand, and walk, and is frequently required to use hands to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear. Frequently, the employee will be required to lift 10 pounds and on occasion, the employee is required to lift or move up to 25 pounds, and rarely, the employee will be required to lift-up to 50 pounds. This position requires close vision, the ability to adjust focus, distance vision, depth perception, and peripheral vision. Good color vision is important to this role. This position requires extensive travel > 40%.

Skills:

• Able to work independently and make effective decisions.
• Provide technical support during customer visits and qualification activities
• Proficiency in Microsoft Office products (Word/Excel, Power Point) and SAP, CRM.
• Working knowledge of financial concepts.

Experiences:

• 4-year degree in technical or business discipline
• Semiconductor industry related experience with knowledge of Epitaxy or MOCVD and or Semiconductor processes.
• Previous experience maintaining and managing a sales territory essential