SR Route Supervisor

Universal Logistics Holdings, Inc.; Detroit (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Universal Logistics Holdings, Inc. in Detroit, MI, is seeking an operations-focused professional to coordinate daily freight movements and driver assignments for Stellantis and General Motors.

You will serve as a primary point of contact for drivers, customers, and internal teams, ensuring on-time service and clear communication. The role emphasizes strong organizational and problem-solving skills in a fast-paced environment, with opportunities to support fleet utilization and continuous

Qualifications

• Bachelor's degree preferred in a related field (Supply Chain, Logistics, Transportation, Business or similar).
• Prior experience in transportation, dispatch, warehousing, or operations environments preferred.
• Strong communication and interpersonal skills are essential.
• Organizational abilities with multitasking in a fast-paced setting required.
• Proven problem-solving and decision-making capabilities; ability to lead and coach others.

Responsibilities

• Coordinate daily routes and driver assignments to ensure on-time service.
• Serve as a primary point of contact for drivers, customers, and internal operations teams.
• Monitor freight movement and communicate shipment updates, delays, and service issues.
• Support driver scheduling, attendance tracking, and staffing needs.
• Assist with fleet utilization and daily operational planning.
• Investigate and resolve transportation and service-related issues.
• Maintain accurate records, reports, and operational documentation.
• Ensure compliance with company policies, safety standards, and DOT regulations.
• Provide coaching and support to drivers while maintaining a positive work environment.
• Track operational performance and support continuous improvement initiatives.
• Work closely with leadership to meet customer expectations and operational goals.

Skills

Communication skills

Interpersonal skills

Multitasking

Problem solving

Leadership

Excel

Organizational skills

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Office

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Universal Dedicated, Inc., a subsidiary of Universal Logistics Holdings, Inc., is a leading provider of asset-based and asset-light transportation solutions across North America. Through experienced leadership, innovative technology, and operational excellence, we deliver customized logistics and supply chain solutions that help our customers improve efficiency, service, and performance.

This position is based in Detroit, Michigan, supporting transportation operations for Stellantis and General Motors. The team plays a critical role in coordinating daily freight movements, managing driver activity, supporting customer requirements, and ensuring seamless communication between customers, drivers, and operational leadership.

Key Responsibilities

• Coordinate daily routes and driver assignments to ensure on-time service.
• Serve as a primary point of contact for drivers, customers, and internal operations teams.
• Monitor freight movement and communicate shipment updates, delays, and service issues.
• Support driver scheduling, attendance tracking, and staffing needs.
• Assist with fleet utilization and daily operational planning.
• Investigate and resolve transportation and service-related issues.
• Maintain accurate records, reports, and operational documentation.
• Ensure compliance with company policies, safety standards, and DOT regulations.
• Provide coaching and support to drivers while helping maintain a positive work environment.
• Track operational performance and support continuous improvement initiatives.
• Work closely with leadership to meet customer expectations and operational goals.

Qualifications

• Bachelor's degree preferred; Supply Chain, Logistics, Transportation, Business, or related fields are a plus.
• Prior experience in transportation, dispatch, logistics, warehousing, manufacturing, customer service, or operations environments preferred.
• Strong communication and interpersonal skills.
• Organized with the ability to multitask in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Proficiency with Microsoft Excel and other Microsoft Office applications.
• Ability to lead, coach, and hold others accountable.
• Willingness to learn transportation operations and develop within a leadership role.

Universal Logistics Holdings, Inc. (NASDAQ: ULH) is a holding company that owns subsidiaries engaged in providing a variety of customized transportation and logistics solutions throughout the United States, Mexico, and Canada. Our operating subsidiaries provide customers with supply chain solutions that can be scaled to meet their changing demands and volumes. Universal’s consolidated subsidiaries offer customers a broad array of services across the entire supply chain, including Contract Logistics, Dedicated Transportation, Intermodal, and Trucking.