Sr. Oncology Patient Benefits Specialist

US Oncology Network-wide Career Opportunities; Dallas (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

The US Oncology Network is seeking a Patient Benefits Representative to support the Medical Oncology Department at Texas Oncology in Dallas, TX. This full-time role focuses on educating patients about insurance coverage and benefits, evaluating financial needs, and guiding them through eligibility processes at the Dallas clinic located at 7777 Forest Lane.

Level 1 or Sr level depending on experience, with emphasis on adherence to compliance and confidentiality.

Qualifications

• High school diploma or equivalent required.
• Minimum three years’ experience as a patient pre-services coordinator or equivalent.
• Proficiency with CPT and HCPCS coding.
• Must complete required e-learning within 90 days of occupying position.

Responsibilities

• Obtain insurance coverage information and demographics prior to treatment.
• Educate patients on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket costs.
• Update and maintain patient eligibility, coverage, and benefits in the system.
• Obtain pre-authorization or referral codes from Clinical Reviewer prior to treatment.
• Review patient account balance and coordinate with front desk for payments.

Skills

CPT coding

Verbal communication

E-learning readiness

Computer systems proficiency

Education

High school diploma or equivalent

Associate degree or 4 years revenue cycle experience

Tools

Microsoft Office (Word & Excel)

Job description

The US Oncology Network is seeking a Patient Benefits Representative to support the Medical Oncology Department at Texas Oncology in Dallas, TX. This full-time role focuses on educating patients about insurance coverage and benefits, evaluating financial needs, and guiding them through eligibility processes at the Dallas clinic located at 7777 Forest Lane.

Level 1 or Sr level depending on experience, with emphasis on adherence to compliance and confidentiality.