Sr Learning Experience Designer (Virtual)

University of Phoenix; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

University of Phoenix seeks a Senior Learning Experience Designer who independently leads high-impact design and production efforts, leveraging AI-enabled workflows to accelerate asset development. You will collaborate with consultants and SMEs to translate needs into compelling learning experiences across instructor-led, virtual, and e-learning formats.

This senior contributor role emphasizes advanced instructional judgment, quality reviews, and scalable production practices, with primary

Qualifications

• Bachelor's degree in adult education, instructional design, learning experience design, communications, or a related field.
• Six or more years of relevant learning design or development experience.
• Advanced knowledge of adult learning, instructional design, assessment, accessibility, and virtual and blended learning practices.
• Demonstrated ability to independently design and develop complex instructor-led, virtual, e-learning, and blended learning assets that apply adult-learning and instructional-design principles.
• Demonstrated, day-one capability using generative AI and agentic production workflows to develop, verify, and improve learning assets at scale.
• Advanced proficiency producing final-quality learning assets in Microsoft Word and PowerPoint and at least one e-learning authoring platform such as Articulate Storyline or Rise, including complex builds and troubleshooting.
• Demonstrated ability to write and edit clear, concise learning content for complex learning experiences, including facilitator guidance, scripts, assessments, activities, and performance-support materials.
• Demonstrated ability to resolve complex production, workflow, prioritization, quality, and recovery challenges while maintaining accuracy, source fidelity, accessibility, usability, and readiness.
• Ability to manage multiple complex production priorities, meet deadlines, identify risks and dependencies, collaborate effectively with subject matter experts and stakeholders, and provide constructive peer guidance.

Responsibilities

• Lead learning-design workstreams for complex, high-impact or ambiguous initiatives, collaborating with consultants, subject matter experts, stakeholders, and project team members to translate diagnosed needs into effective learning experiences.
• Exercise advanced instructional judgement and advise the project team on design, feasibility, quality, delivery, and learner-experience tradeoffs, escalating decisions that affect the solution or client commitments.
• Design, develop, and maintain facilitator guides, resource guides, job aids, storyboards, e-learning modules, assessments, practice activities, multimedia assets, and related learning materials.
• Use AI-enabled and agentic production workflows to accelerate drafting, content transformation, asset development, version comparison, and preliminary quality checking; establish reliable human reviews for AI-assisted work.
• Build and deliver final production files in Word, PowerPoint, Articulate, Sana or other approved platforms.
• Resolve production, workflow, prioritization, and recovery challenges while maintaining source fidelity.
• Lead complex quality reviews for accuracy, instructional soundness, accessibility, usability, and readiness.
• Independently own complex projects when no consultant is assigned, and maintain content maintenance at scale.
• Establish, refine, and scale learning-design, production, AI-workflow, template, and quality practices across the team.
• Mentor Learning Experience Designers through peer consultation and feedback.

Job description

About The Position

A Senior Learning Experience Designer (SLXD) serves as a senior individual contributor and recognized learning-design expert, independently leading design and production for complex, high-impact, or ambiguous work. The SLXD combines advanced learning-design judgment with demonstrated AI-enabled and agentic production capability. On larger, more complex engagements, the SLXD collaborates with a Learning Solutions Consultant and project team to translate diagnosed needs and agreed solution direction into effective learning experiences. The Consultant retains overall project and client accountability, while the SLXD leads the learning-design workstream and exercises advanced instructional judgement. When no Consultant is assigned, the SLXD may directly own appropriately scoped complex projects. The role has no direct reports or formal people-management responsibility.

What You'll Do

• Lead learning-design workstreams for complex, high-impact, or ambiguous initiatives, collaborating with Learning Solutions Consultants, subject matter experts, stakeholders, and project team members to translate diagnosed needs and agreed solution direction into effective learning experiences.
• Exercise advanced instructional judgement and make complex learning-design decisions. Advise the project team on design, feasibility, quality, delivery, and learner-experience tradeoffs, escalating decisions that materially affect the integrated solution or client commitments.
• Design, develop, and maintain facilitator guides, resource guides, job aids, storyboards, e-learning modules, assessments, practice activities, multimedia assets, and related learning materials.
• Use AI-enabled and agentic production workflows to accelerate drafting, content transformation, asset development, version comparison, and preliminary quality checking. Establish reliable human review practices for AI-assisted work.
• Build and deliver final production files in Microsoft Word, PowerPoint, Articulate, Sana or successor learning platforms, and other approved production environments.
• Resolve difficult production, workflow, prioritization, and recovery challenges while maintaining source fidelity and readiness.
• Lead complex quality reviews for accuracy, instructional soundness, accessibility, usability, visual quality, technical readiness, and compliance.
• Independently own appropriately scoped complex projects when no Consultant is assigned, as well as complex or large-scale content maintenance and updates.
• Establish, refine, and scale learning-design, production, AI-workflow, template, and quality practices that improve capability, speed, consistency, reliability, and reduction of rework across the team.
• Serve as a sounding board and mentor for Learning Experience Designers through peer consultation, feedback, demonstration, and shared problem solving. This role has no direct supervisory responsibility.
• Contribute to assessment, pilot, and evaluation activities that support credible evidence that learning contributes to performance measures.
• Perform other duties as required or apparent.

NOTE: The Primary Accountabilities above are intended to describe the general content and requirements of the position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the Primary Accountabilities listed above. Specific goals or responsibilities will be documented in incumbents' performance objectives as outlined by the incumbents' immediate manager.

Supervisory Responsibilities

None

Minimum Education And Related Work Experience

• Bachelor's degree in adult education, instructional design, learning experience design, communications, or a related field, plus typically six (6) or more years of relevant learning design or development experience.
• OR an equivalent combination of education, experience, and demonstrated capability.
• Advanced knowledge of adult learning, instructional design, assessment, accessibility, and virtual and blended learning practices.
• Demonstrated ability to independently design and develop complex instructor-led, virtual, e-learning, and blended learning assets that apply adult-learning and instructional-design principles.
• Demonstrated, day-one capability using generative AI and agentic production workflows to develop, verify, and improve learning assets at scale. This capability must be demonstrated through a portfolio, work sample, or comparable evidence of applied work.
• Advanced proficiency producing final-quality learning assets in Microsoft Word and PowerPoint and at least one e-learning authoring platform such as Articulate Storyline or Rise, including complex builds and troubleshooting.
• Demonstrated ability to write and edit clear, concise learning content for complex learning experiences, including facilitator guidance, scripts, assessments, activities, and performance-support materials.
• Demonstrated ability to resolve complex production, workflow, prioritization, quality, and recovery challenges while maintaining accuracy, source fidelity, accessibility, usability, and readiness.
• Ability to manage multiple complex production priorities, meet deadlines, identify risks and dependencies, collaborate effectively with subject matter experts and stakeholders, and provide constructive peer guidance.

Additional Qualifications

• Master's degree in adult education, instructional design, learning experience design, organizational development, or a related field.
• Working knowledge of visual and multimedia design principles.
• Proficiency with one or more Adobe Creative Cloud applications, such as Photoshop, Illustrator, InDesign, Premiere Pro, or After Effects, is a plus.
• Experience supporting evaluation, measurement, accessibility review, or quality assurance for learning products.
• Experience creating reusable production patterns or AI-assisted quality checks.
• Experience mentoring or providing peer consultation to learning designers without formal supervisory responsibility.
• Experience facilitating instructor-led or virtual learning.
• Experience reviewing vendor-created or externally developed learning assets.

University of Phoenix is an equal opportunity employer.

If you are an active-duty military member seeking employment when off-duty, compliance with Department of Defense Joint Ethics Regulation, 5500-7-R, is required prior to starting employment with University of Phoenix. You are advised to contact your base Judge Advocate General to seek such approval and answer any questions.