Learning Experience Designer, LXD

Jobtailor; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor seeks an instructional design professional to design and develop learning solutions using adult-learning principles and digital-first design practices. You will translate objectives into clear, accessible materials and ensure consistency with templates and standards.

You will collaborate with clients and internal teams, conduct needs analysis, deploy assessments, and support learning evaluation through surveys and feedback mechanisms.

Qualifications

• Bachelor's degree in instructional design, learning and development, education, communications, organizational development, or a related field.
• Two or more years of experience in instructional design, corporate learning, training content development, education, enablement, or a related field.
• Demonstrated pattern of taking on increasing responsibility quickly in prior roles.
• Ability to design and develop learning materials for instructor-led, virtual, eLearning, blended, and performance-support formats.
• Experience working in a fast-paced, agency-style environment with multiple workstreams.

Responsibilities

• Design and develop learning solutions using adult-learning principles and digital-first design practices.
• Translate objectives and SME input into clear, accurate learning materials.
• Collaborate with clients and stakeholders in discovery sessions, design reviews, and working sessions.
• Support learning evaluation through assessments, surveys, and feedback mechanisms.
• Maintain project documentation and manage timelines, quality, and scope.

Skills

Instructional Design

Learning Evaluation Practices

Learning-Content Authoring Tools

Client-Facing Learning Solutions

Adult-Learning Principles

Education

Bachelor's degree in instructional design/related field

2+ years in instructional design or corporate learning

Tools

LMS

LXP

AI-Assisted Content Development Tools

Video Production Tools

Job description

• Design and develop learning solutions using adult-learning principles and digital-first design practices.
• Translate learning objectives, content outlines, and subject-matter-expert input into clear, accurate, and visually effective learning materials.
• Use templates, design standards, and AI-driven content-development processes to produce consistent, high-quality deliverables.
• Incorporate stakeholder feedback while maintaining alignment with learning objectives, design standards, scope, and project requirements.
• Support learning evaluation through assessments, surveys, feedback mechanisms, and other measures of learner response and performance.
• Participate in client-facing meetings, discovery sessions, design reviews, and working sessions.
• Assist with needs analysis by gathering, organizing, and documenting learner, business, performance-gap, and outcome information.
• Communicate with clients, subject-matter experts, and internal stakeholders.
• Translate client needs into solution recommendations and help define project scope.
• Apply foundational change-management thinking to learning design decisions.
• Execute assigned project tasks independently and meet deadlines, quality expectations, delivery requirements, and scope.
• Maintain project documentation, including content inventories, design documents, review logs, version-control records, and task status updates.
• Identify and elevate risks, content gaps, timeline concerns, and dependency issues.
• Conduct self-review and peer-review activities for quality, accessibility, brand, and usability.
• Collaborate with project managers, LXDs, Senior LXDs, Lead LXDs, creative partners, product teams, and client stakeholders.
• Contribute ideas to improve learning assets, development workflows, templates, and team delivery.
• Build foundational knowledge of the Unboxed Skill Building Platform, including content deployment, basic configuration, user roles, learner experience, and basic reports.
• Support learning solutions incorporating training services and learning technology.
• Stay informed about emerging learning practices, instructional technologies, and digital-content approaches.
• Build proficiency in at least one target industry vertical, such as Life Sciences, Manufacturing, or Hospitality.
• Research assigned topics and synthesize information into clear, audience-appropriate learning content.

Requirements

• Bachelor’s degree in instructional design, learning and development, education, communications, organizational development, or a related field.
• Two or more years of experience in instructional design, corporate learning, training content development, education, enablement, or a related field.
• A demonstrated pattern of taking on increasing responsibility quickly in prior roles.
• Demonstrated ability to design and develop learning materials for instructor-led, virtual, eLearning, blended, and performance-support formats.
• Demonstrated ability to work in a fast-paced, agency-style environment, balancing multiple workstreams to deliver all with excellence.
• Working knowledge of adult-learning principles, instructional design methodologies, and learning evaluation practices.
• Experience using learning-content authoring, presentation, visual design, video, collaboration, and other content-development tools.
• Experience with LMS/LXP platforms is preferred.
• Preferred experience supporting client-facing learning, consulting, implementation, or professional-services projects.
• Preferred experience developing content for regulated or operationally complex industries.
• Preferred experience applying accessibility standards, learning analytics, or AI-assisted content-development tools.
• Preferred comfort navigating organizational change initiatives.
• Strong writing, editing, communication, organization, project-management, and attention-to-detail skills.
• Strong time management and prioritization skills, including an ability to manage multiple priorities, incorporate feedback, meet deadlines, and collaborate effectively in a fast-paced, client-service environment.
• Consultative communication skills, including active listening, tailoring messages to different audiences, and producing clear and concise written communications for clients and stakeholders.
• Ability to build rapport and trust with clients or stakeholders, even in a supporting capacity.

Core Competencies

Demonstrates expertise in instructional design and development of learning solutions using adult-learning principles and digital-first design practices. Proficient in utilizing learning-content authoring tools and LMS/LXP platforms while effectively managing multiple projects and stakeholder communications.

Highest-signal resume keywords

• Instructional Design
• Learning Evaluation Practices
• Learning-Content Authoring Tools
• Client-Facing Learning Solutions
• Adult-Learning Principles

Hard Skills

• Instructional Design
• Learning Evaluation
• Content Development
• Project Management
• Visual Design
• ELearning Development
• Blended Learning
• Performance Support
• Accessibility Standards
• Learning Analytics

Soft Skills

• Strong Communication
• Attention to Detail
• Time Management
• Consultative Communication
• Active Listening

Industry Keywords

• Life Sciences
• Manufacturing
• Hospitality
• Corporate Learning
• Training Content Development

Tools & Technologies

• LMS
• LXP
• AI-Assisted Content Development Tools
• Collaboration Tools
• Video Production Tools