Learning Experience Designer (Virtual)

University of Phoenix; Phoenix, Northern (AZ, KY); Hybrid; USD 66,000 - 133,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition discount

Generous paid time off

Job summary

University of Phoenix is seeking a Learning Experience Designer to own detailed design, development, production, and quality for learning workstreams. You will translate needs into instructor-led, virtual, e-learning, and blended experiences, collaborating with consultants and teams to deliver high-quality, scalable content.

You’ll use AI-enabled production workflows to accelerate work, while applying professional judgment for accuracy and accessibility.

Qualifications

• Bachelor's degree in adult education, instructional design or related field with 4+ years' experience.
• Master's degree in related field preferred; strong portfolio required.
• Experience with AI-enabled production workflows and accessibility best practices.
• Proficiency creating instructor guides, facilitator guides, scripts, and assessments.

Responsibilities

• Collaborate with consultants and stakeholders to translate needs into designs and production-ready experiences.
• Exercise independent instructional judgment to shape learning architecture and outcomes.
• Design, develop, and maintain guides, storyboards, e-learning modules, and assessments.
• Apply AI-enabled workflows to speed content drafting while reviewing for quality.
• Deliver final production files in Word, PowerPoint, Articulate, Sana or similar tools.
• Verify accuracy, accessibility, usability, and readiness for delivery.
• Own scoped projects and maintenance, including large-scale revisions and handoffs.
• Share reusable practices and templates to improve speed and quality.
• Contribute to assessment and evaluation activities with available data.
• Perform other duties as needed.

Skills

Adult learning principles

Instructional design

AI-enabled workflows

Learning content development

Education

Bachelor's degree in adult education or related field

Master's degree in related field

Tools

Articulate Storyline

Articulate Rise

Microsoft Word

Microsoft PowerPoint

Adobe Creative Cloud (plus)

Job description

At the University of Phoenix, we are committed to the future of work by providing a fully remote, work-from-home environment. This strategy enables us to attract top talent nationwide. Are you looking for a rewarding and fulfilling position that offers challenging work and the opportunity to make a significant impact while collaborating with a team of fun, innovative individuals? Would you prefer to work with an organization that positively contributes to the world? If so, we would love to hear from you!

Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!

About Us

University of Phoenix is a leading higher education institution founded in 1976 by Dr. John Sperling. Our mission is to improve the lives of our students, their families and future generations through higher education. Our values (which hopefully you share) are: Brave. Honest. Focused.

Our University values and embraces all team members and their unique perspectives. We fundamentally believe in fostering an environment which deeply respects, celebrates, and actively encourages a diverse workforce. We are committed to hiring – and learning from – those who share our passion to help others achieve their educational aspirations.

We offer excellent benefits, an effective recognition program, and outstanding learning and development tools, including tuition vouchers for employees and their qualified family members.

About the Position

A Learning Experience Designer (LXD) independently owns detailed learning design, development, production, and quality for assigned workstreams and appropriately scoped projects. The LXD combines mature learning-design judgment with demonstrated AI-enabled and agentic production capability to produce high-quality work with greater speed, scale, consistency, and reliability. On larger, more complex engagements, the LXD collaborates with a Learning Solutions Consultant and project team to translate diagnosed needs and agreed solution direction into detailed learning designs and production-ready experiences. The Consultant retains overall project and client accountability, while the LXD owns detailed learning-design and production decisions within the agreed solution direction. When no Consultant is assigned, the LXD may directly own appropriately scoped projects, maintenance, and updates.

What You’ll Do

1. Collaborate with Learning Solutions Consultants, subject matter experts, stakeholders, and project team members to translate diagnosed needs and agreed solution direction into detailed learning designs and production-ready instructor-led, virtual, e-learning, and blended learning experiences.

2. Exercise independent instructional judgment within the agreed solution direction, making detailed design decisions and surfacing tradeoffs that affect learning architecture, scope, learner experience, quality, or outcomes.

3. Design, develop, and maintain facilitator guides, resource guides, job aids, storyboards, e-learning modules, assessments, practice activities, multimedia assets, and related learning materials using appropriate tools, assets, and specialists.

4. Use AI-enabled and agentic production workflows to accelerate drafting, content transformation, asset development, version comparison, and preliminary quality checking. Apply professional judgment rather than accepting AI output without review.

5. Build and deliver final production files in Microsoft Word, PowerPoint, Articulate, Sana or successor learning platforms, and other approved production environments.

6. Verify accuracy, source fidelity, instructional soundness, accessibility, usability, visual quality, technical readiness, and compliance before delivery.

7. Independently own appropriately scoped projects and workstreams when no Consultant is assigned, as well as maintenance, updates, large-scale content revisions, and editable source-file handoff.

8. Contribute reusable production practices, AI workflow patterns, templates, and lessons learned that improve speed, consistency, reliability, and reduction of rework and errors.

9. Contribute to assessment, pilot, and evaluation activities using available learner, stakeholder, quality, and performance evidence.

10. Perform other duties as required or apparent.

NOTE: The Primary Accountabilities above are intended to describe the general content and requirements of the position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the Primary Accountabilities listed above. Specific goals or responsibilities will be documented in incumbents’ performance objectives as outlined by the incumbents’ immediate manager.

Supervisory Responsibilities

None

Minimum Education and Related Work Experience

• Bachelor's degree in adult education, instructional design, learning experience design, communications, or a related field, plus typically four (4) or more years of relevant learning design or development experience.
• OR an equivalent combination of education, experience, and demonstrated capability.
• Strong working knowledge of adult learning, instructional design, assessment, accessibility, and virtual and blended learning practices.
• Demonstrated ability to design and develop instructor-led, virtual, e-learning, and blended learning assets that apply adult-learning and instructional-design principles.
• Demonstrated, day-one capability using generative AI and agentic production workflows to develop, verify, and improve learning assets. This capability must be demonstrated through a portfolio, work sample, or comparable evidence of applied work.
• Demonstrated proficiency producing final-quality learning assets in Microsoft Word and PowerPoint and at least one e-learning authoring platform such as Articulate Storyline or Rise.
• Demonstrated ability to write and edit clear, concise learning content, including facilitator guidance, scripts, assessments, activities, and performance-support materials.
• Ability to independently review learning materials for accuracy, source fidelity, accessibility, usability, production quality, and readiness for delivery.
• Ability to manage multiple production priorities, meet deadlines, communicate risks and dependencies, and collaborate effectively with subject matter experts and stakeholders.

Additional Qualifications

• Master's degree in adult education, instructional design, learning experience design, organizational development, or a related field.
• Working knowledge of visual and multimedia design principles.
• Proficiency with one or more Adobe Creative Cloud applications, such as Photoshop, Illustrator, InDesign, Premiere Pro, or After Effects, is a plus.
• Experience supporting evaluation, measurement, accessibility review, or quality assurance for learning products.
• Experience facilitating instructor-led or virtual learning.
• Experience reviewing vendor-created or externally developed learning assets.

University of Phoenix is an equal opportunity employer.

If you are an active-duty military member seeking employment when off-duty, compliance with Department of Defense Joint Ethics Regulation, 5500-7-R, is required prior to starting employment with University of Phoenix. You are advised to contact your base Judge Advocate General to seek such approval and answer any questions.

Pay Range

The annual pay range for this position is $65,800 (minimum), $99,400 (midpoint), and $133,000 (maximum).*

*Typical hiring range is between the minimum and midpoint of the above pay range. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget. Compensation above the midpoint is generally associated with experienced, long-tenured employees who have demonstrated sustained performance and expertise in the role.

Your work is critical to helping adult learners achieve their dreams, and we're committed to rewarding you for your efforts. We offer a competitive, comprehensive total rewards package designed to help you achieve your health, financial, educational and work-life balance goals.

Full-time employees are eligible for:

• Medical, dental and vision plans; Flexible Spending Accounts; Health Savings Accounts; Life and Disability insurance; and our Wellness incentive program;
• Competitive 401(k) employer match;
• Substantial tuition discount for you and eligible dependents; and,
• A generous time off package, including paid vacation, sick time and company holidays.*

*For more details around paid time off benefits, please click here .