Sr CRM Platform Developer – Adobe Journey Optimizer (Hybrid)

Fanatics Inc.

San Mateo (CA)

Hybrid

USD 107,000 - 120,000

Full time

8 days ago

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Benefits offered by this job

Hybrid work arrangement

Health benefits

Career development

Job summary

Fanatics Inc. in San Mateo, CA, seeks a Sr CRM Platform Developer to advance Adobe Journey Optimizer powered CRM programs. You’ll design real-time journeys, APIs, and omni-channel campaigns within a collaborative, marketing-led agile team.

Ideal candidates have 5+ years delivering personalized content on marketing platforms, strong HTML/CSS/Handlebars skills, Jira experience, and a passion for data-driven experimentation. Hybrid schedule with onsite and remote days.

Qualifications

5+ years of experience designing and creating personalized content and real-time journeys on Marketing Technology platforms, preferably Adobe Experience Platform.
Excellent written and oral communication skills.
Sharp analytical and troubleshooting skills.
Expertise developing visual components using HTML, CSS, and Handlebars template languages.
Familiarity with agile development and Jira.
Strong organizational and interpersonal skills.
Ability to work effectively solo or in a team.

Responsibilities

Propose and execute end-to-end solutions to meet CRM goals.
Schema and data enhancements in AJO based on upstream events.
Code changes in AJO and fragment updates.
Journey orchestration changes and performance analysis.
Design and run A/B and multivariate tests in content and journeys.
Gather detailed functional requirements from stakeholders.
Translate requirements to technical solutions and deploy to Production.
Write code and documentation for development projects.
Continuously seek new information to improve customer experience and marketing performance.
Identify gaps and automate processes for efficiency.