Sr CRM Platform Developer – Adobe Journey Optimizer (Hybrid)

Fanatics Inc.; San Mateo (CA); Hybrid; USD 107,000 - 120,000; Full time

Benefits offered by this job

Hybrid work arrangement

Health benefits

Career development

Job summary

Fanatics Inc. in San Mateo, CA, seeks a Sr CRM Platform Developer to advance Adobe Journey Optimizer powered CRM programs. You’ll design real-time journeys, APIs, and omni-channel campaigns within a collaborative, marketing-led agile team.

Ideal candidates have 5+ years delivering personalized content on marketing platforms, strong HTML/CSS/Handlebars skills, Jira experience, and a passion for data-driven experimentation. Hybrid schedule with onsite and remote days.

Qualifications

• 5+ years of experience designing and creating personalized content and real-time journeys on Marketing Technology platforms, preferably Adobe Experience Platform.
• Excellent written and oral communication skills.
• Sharp analytical and troubleshooting skills.
• Expertise developing visual components using HTML, CSS, and Handlebars template languages.
• Familiarity with agile development and Jira.
• Strong organizational and interpersonal skills.
• Ability to work effectively solo or in a team.

Responsibilities

• Propose and execute end-to-end solutions to meet CRM goals.
• Schema and data enhancements in AJO based on upstream events.
• Code changes in AJO and fragment updates.
• Journey orchestration changes and performance analysis.
• Design and run A/B and multivariate tests in content and journeys.
• Gather detailed functional requirements from stakeholders.
• Translate requirements to technical solutions and deploy to Production.
• Write code and documentation for development projects.
• Continuously seek new information to improve customer experience and marketing performance.
• Identify gaps and automate processes for efficiency.

Skills

Personalized content design

Real-time journeys

Adobe Experience Platform

HTML/CSS/Handlebars

Agile/Jira

Communication skills

Analytical skills

Teamwork

Problem solving

Tools

GitHub

CI/CD

API integration

Adobe Journey Optimizer

Job description

Fanatics Inc. in San Mateo, CA, seeks a Sr CRM Platform Developer to advance Adobe Journey Optimizer powered CRM programs. You’ll design real-time journeys, APIs, and omni-channel campaigns within a collaborative, marketing-led agile team.

Ideal candidates have 5+ years delivering personalized content on marketing platforms, strong HTML/CSS/Handlebars skills, Jira experience, and a passion for data-driven experimentation. Hybrid schedule with onsite and remote days.