Senior CRM Platform Engineer — Real-Time Journeys

Fanatics Commerce

Redwood City (CA)

Hybride

USD 115 000 - 165 000

Plein temps

14 jours+

Générateur de candidature

Une candidature complète en une minute — un CV et une lettre de motivation personnalisés, prêts à envoyer.

Passez les filtres ATS

Résumé du poste

Fanatics Commerce is seeking a Senior CRM Developer to own end-to-end customer journeys on Adobe Journey Optimizer and Experience Platform, linked to a custom commerce platform. You will deliver personalized content across email, SMS, and push channels in an agile, marketing-led CRM team.

Collaborate with marketers, analysts, and technical leads, document journey logic, and manage code in GitHub with CI/CD. Hybrid in Redwood City, CA; strong emphasis on testing and data-driven optimization.

Qualifications

5+ years designing and building personalized, real-time customer journeys on an enterprise marketing platform.
Proven experience building behavior-driven programs—abandoned cart, browse retargeting, replenishment.
Experience with custom data models and integrations, including event ingestion, profile data management, and API connectivity beyond standard connectors.
Strong HTML and CSS for responsive email development, plus templating in Handlebars, AMPscript, Liquid, or Jinja.
Demonstrated ability to troubleshoot journey and data issues—tracing profiles and resolving root causes independently.
Clear written and verbal communication skills with marketers and technical stakeholders.
Experience managing code in GitHub with CI/CD and tracking work in Jira.

Responsabilités

Partner with marketers, analysts, and technical leads to design the right solution before building begins.
Document journey logic, templates, and data configurations for team reuse and extension.
Manage work in Jira and GitHub, maintaining CI/CD rigor across releases.
Translate business problems into complete technical solutions with end-to-end accountability.