Sportswear Brand Ambassador & Style Advisor

Macy's, Inc.; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Paid time off

Eight paid holidays

401(k) match

Job summary

Macy's in New York seeks an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and cultivate repeat clientele while serving as the expert for designated brands and communicating customer needs to leadership and vendor partners.

Full-time teammates are typically scheduled for 30+ hours per week (12-24 hours for part-time). Benefits include health coverage, 401(k) match, paid time off, eight holidays, and ongoing leadership development to

Qualifications

• Minimum 1 year previous selling or retail experience required.
• Flexible availability, including days, evenings, weekends and holidays with regular attendance.
• Comfortable with computers, mobile devices, and handheld equipment used in store operations.

Responsibilities

• Provide an exceptional customer experience and keep the customer as the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, personal stylists, and store leadership.
• Keep sales floor neat, signed for sales and markdowns.
• Create and implement best practices to drive sales and gross margin.
• Build brand-specific clientele for local marketing.
• Plan and execute vendor events to increase sales.

Skills

Customer service

Sales skills

Relationship building

Time management

Communication

Teamwork

Flexibility

Attendance

Self-motivation

Tools

POS systems

RF equipment

Job description

Macy's in New York seeks an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and cultivate repeat clientele while serving as the expert for designated brands and communicating customer needs to leadership and vendor partners.

Full-time teammates are typically scheduled for 30+ hours per week (12-24 hours for part-time). Benefits include health coverage, 401(k) match, paid time off, eight holidays, and ongoing leadership development to