Sportswear Brand Ambassador & Sales Specialist

Macy's, Inc.; BLOOMINGTON (MN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withmental

Job summary

Macy's, Inc. is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will up-sell and build repeat clientele while representing the vendor/brand area and collaborating with leadership and vendor communities.

Full-time role with hours varying by business needs; benefits include health coverage, 401(k) match, PTO and paid holidays. Join a dynamic team committed to inclusive, engaging shopping experiences.

Qualifications

• Minimum 1 year previous selling or retail experience required.
• Strong interpersonal and communication skills.
• Ability to greet customers, make recommendations and upsell.

Responsibilities

• Provide an exceptional customer experience with the customer always as the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, personal stylists, and store leadership.
• Ensure sales floor is neat, signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Plan, organize, and lead customer-facing vendor-sponsored events with vendor partners.

Skills

Customer relationships

Sales-driven

Excellent communication

Retail experience

Job description

Macy's, Inc. is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will up-sell and build repeat clientele while representing the vendor/brand area and collaborating with leadership and vendor communities.

Full-time role with hours varying by business needs; benefits include health coverage, 401(k) match, PTO and paid holidays. Join a dynamic team committed to inclusive, engaging shopping experiences.