Sportsbook Integration & Tech Support Engineer

Oddin; United States; Remoto; USD 85.000 - 125.000; Tempo pieno

Descrizione del lavoro

Oddin's Corwyn division is seeking an Integration and Technical Support Specialist to join our team. You will integrate Corwyn sportsbook products onto client platforms and provide expert technical guidance, coordinating with clients and internal teams.

You'll work with international B2B customers, troubleshoot issues, maintain documentation, and help scale our services across multiple locations. A proactive, communicative approach and willingness to travel are essential.

Competenze

• Knowledge of sports betting industry and how sportsbook products work.
• Proficient use of the English language; other languages a plus.
• Excellent communication and social skills; able to build relationships quickly.
• Teamwork-oriented with collaborative mindset.
• Problem-solving attitude with initiative and attention to detail.
• Willingness and ability to travel as required.

Mansioni

• Integrate and support Corwyn sportsbook products on customers’ platforms using established processes.
• Coordinate with customers’ IT, and internal product, development, and sales teams to support existing or onboard new customers.
• Communicate directly with international B2B customers.
• Handle multiple customers at different locations.
• Own and resolve issues, escalate as needed, and document resolutions.
• Create and maintain technical documentation and knowledge base.

Conoscenze

Sports betting knowledge

English proficiency

Strong communication

Teamwork orientation

Problem solving

Willingness to travel

Strumenti

Basic HTML/CSS

XML/JSON

API knowledge

Database basics

Descrizione del lavoro

Oddin's Corwyn division is seeking an Integration and Technical Support Specialist to join our team. You will integrate Corwyn sportsbook products onto client platforms and provide expert technical guidance, coordinating with clients and internal teams.

You'll work with international B2B customers, troubleshoot issues, maintain documentation, and help scale our services across multiple locations. A proactive, communicative approach and willingness to travel are essential.