Sportsbook Integration Engineer & Tech Support

Oddin; United States; Remoto; USD 70.000 - 95.000; Tempo pieno

Descrizione del lavoro

Corwyn, a company within Oddin.gg, is looking for an Integration and Technical Support Specialist to join our team. You will integrate Corwyn sportsbook products on client platforms and provide technical support and guidance to customers across multiple regions.

You will coordinate between customers and internal product, development, and sales teams, work with clients' IT departments, and create technical documentation. Travel may be required; English fluency is essential.

Competenze

• Experience in technical support or sales operations.
• Knowledge of web technologies and protocols.
• Fluent English; other languages a plus.
• Ability to build relationships with customers quickly.
• Willingness to travel.
• Basic knowledge of HTML/CSS is a plus.
• Familiarity with Esports ecosystem.

Mansioni

• Integrate Corwyn sportsbook products on customer platforms.
• Coordinate with customers' IT and internal teams.
• Communicate with international B2B clients.
• Handle multiple customers across locations.
• Troubleshoot, escalate, and resolve issues.
• Create and maintain technical docs and knowledge base.

Conoscenze

Tech support

English proficiency

Sports betting knowledge

Esports knowledge

Teamwork

Problem solving

Self-initiative

Travel willingness

Communication skills

Formazione

Technical education

Strumenti

HTML & CSS

XML/JSON

APIs

Databases

Descrizione del lavoro

Corwyn, a company within Oddin.gg, is looking for an Integration and Technical Support Specialist to join our team. You will integrate Corwyn sportsbook products on client platforms and provide technical support and guidance to customers across multiple regions.

You will coordinate between customers and internal product, development, and sales teams, work with clients' IT departments, and create technical documentation. Travel may be required; English fluency is essential.