Sport-Driven Retail Sales Associate — Customer Expert

New Balance; Kittery (ME); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Tuition reimbursement

Mentorship programs

Paid time off

Descripción de la vacante

New Balance is seeking Retail Sale Associates in Kittery, ME to ensure smooth store operation and exemplary customer service. You will educate customers on product features, assist throughout the transaction, and represent the brand with each interaction.

Responsibilities include greeting customers, understanding needs, recommending products, and maintaining a well-stocked floor. Prior retail experience is preferred, with a focus on teamwork and cash-handling accuracy.

Formación

• Must be 18 years of age or older.
• Should be a people person.
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Responsabilidades

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Greet and make customer contact
• Understand the customer's needs
• Educate the customer on product features and benefits
• Solve any customer problems/answer any questions
• Transact the sale through suggestive selling, multiple selling, and effective closing
• Correctly measure and fit customers with appropriate NB product
• Inform customers about any promotions we have running
• Keep the floor always looking its best – neat, organized, and well stocked
• Make sure items are labeled and price marked properly
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Conocimientos

People person

Customer service

Verbal communication

Team player

Cash handling

Basic math

Flexible schedule

Stamina for standing/lifting

Herramientas

Cash register

Descripción del empleo

New Balance is seeking Retail Sale Associates in Kittery, ME to ensure smooth store operation and exemplary customer service. You will educate customers on product features, assist throughout the transaction, and represent the brand with each interaction.

Responsibilities include greeting customers, understanding needs, recommending products, and maintaining a well-stocked floor. Prior retail experience is preferred, with a focus on teamwork and cash-handling accuracy.