Retail Sales Associate - Growth, Perks & Team Impact

newbalance; Merrimack (NH); Sur place; USD 20 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

401K

Lifestyle reimbursement

Vacation time

Parental leave

Employee discount

Résumé du poste

New Balance in Merrimack, NH is seeking Retail Sales Associates to help store run smoothly and deliver exemplary customer service. With expert product knowledge, you will assist customers throughout every step of the transaction while representing the New Balance brand.

You will engage with customers, understand needs, educate on features, and perform transactions with up-selling, while keeping the floor neat and properly labeled.

Qualifications

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Past retail experience preferred, but not necessary.
• Ability to stand for extended periods and lift up to 50 lbs with assistance.

Responsabilités

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: Greet and make customer contact.
• Understand the customer's needs.
• Educate the customer on product features and benefits.
• Solve any customer problems/answer any questions.
• Transact the sale through suggestive selling, multiple selling, and effective closing.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about any promotions we have running.
• Keep the floor always looking its best - neat, organized, and well stocked.
• Make sure items are labeled and price marked properly.
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses.

Connaissances

Customer service

Verbal communication

Team player

Cash handling

Basic math

Outils

Cash register

Description du poste

New Balance in Merrimack, NH is seeking Retail Sales Associates to help store run smoothly and deliver exemplary customer service. With expert product knowledge, you will assist customers throughout every step of the transaction while representing the New Balance brand.

You will engage with customers, understand needs, educate on features, and perform transactions with up-selling, while keeping the floor neat and properly labeled.