Sponsorship Billing & Student Accounts Coordinator

Asheville-Buncombe Technical Community College; Asheville, Northern (NC, KY); Hybrid; USD 47,000 - 48,000; Full time

Job summary

Asheville-Buncombe Technical Community College is seeking a Coordinator, Continuing Education Sponsorship Billing to administer funds from sponsors and apply them to student accounts. The role handles tuition, fees, textbooks, and related costs, ensuring accurate data entry and sponsor reporting.

Responsibilities include processing sponsor payments, reconciling discrepancies, assisting students with inquiries, maintaining sponsor databases, and ensuring FERPA compliance.

Qualifications

• Associate's degree in Business, accounting, finance, or related field.
• Two years of full-time or equivalent work experience in a business or accounting office.
• Two years of full-time or equivalent work experience providing customer service in person, over the phone, and with written communication.
• Experience with higher education registration.
• Experience working at a community college.
• Experience with Ellucian Colleague.
• Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.

Responsibilities

• Administers funds by providing data entry and movement of funds into and out of sponsored and fee waived student accounts pertaining to tuition, fees, textbooks, uniforms, supplies, exam vouchers, bus passes and other associated student costs funded by third parties, grants, scholarships, corporations, business, and governmental entities.
• Analyses, troubleshoots, resolves discrepancies, and reports on sponsorships and sponsored student accounts.
• Provides support to students and staff with general inquiries regarding Continuing Education classes, registration, and programs via written communication, phone, and face to face communications.
• Supports financial operations, including receipting and cash handling, ensuring adherence to internal controls and audit standards.
• Creates and maintains student and sponsor database records.
• Administers fee waiver attestation registration form compliance.
• Ensures compliance with state, federal, and institutional policies related to student records, registration, and data privacy (e.g., FERPA ).
• Advances the College’s Vision, Mission, and Values by fostering an inclusive, student-centered environment and promoting equitable access to educational opportunities.
• Performs additional duties that support departmental operations and institutional priorities.

Skills

Customer service

Data entry

Communication

Education

Associate's degree in Business accounting finance or related field

Bachelor's degree

Tools

Ellucian Colleague

Job description

Asheville-Buncombe Technical Community College is seeking a Coordinator, Continuing Education Sponsorship Billing to administer funds from sponsors and apply them to student accounts. The role handles tuition, fees, textbooks, and related costs, ensuring accurate data entry and sponsor reporting.

Responsibilities include processing sponsor payments, reconciling discrepancies, assisting students with inquiries, maintaining sponsor databases, and ensuring FERPA compliance.