Spine Procedure Scheduler & Insurance Coordination

The CORE Institute; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

HSA with HDHP match

401k with company match

Employee Assistance Program

Employee Appreciation Days

Wellness events

Job summary

The CORE Institute in Phoenix is seeking an administrative scheduling specialist to coordinate in-office procedures and verify patient insurance. You will support accurate scheduling and ensure timely processing of authorizations.

Ideal candidates have healthcare experience and exposure to call center workflows, with a focus on patient communication and HIPAA compliance. This role emphasizes accuracy, efficiency, and high patient satisfaction.

Qualifications

• Two years of experience in the healthcare field are required.
• Previous call center experience preferred.
• Minimum one year in scheduling or insurance verification.
• HIPAA compliance knowledge is required.

Responsibilities

• Schedule in-office procedures within department timelines.
• Update patient demographics and verify insurance eligibility.
• Ensure authorizations are obtained for claims processing.
• Communicate with patients regarding authorization, financial counseling, and scheduling.
• Answer calls promptly and triage messages to staff.
• Maintain HIPAA confidentiality and accurate EMR documentation.
• Coordinate with staff to cancel or reschedule appointments.

Skills

Healthcare experience

Call center experience

Scheduling

Insurance verification

Tools

EMR system

Practice management system

Job description

The CORE Institute in Phoenix is seeking an administrative scheduling specialist to coordinate in-office procedures and verify patient insurance. You will support accurate scheduling and ensure timely processing of authorizations.

Ideal candidates have healthcare experience and exposure to call center workflows, with a focus on patient communication and HIPAA compliance. This role emphasizes accuracy, efficiency, and high patient satisfaction.