Spine & Pain Clinic Coordinator

Partner's Healthcare; Newton (MA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings plan

Generous paid time off

Tuition assistance and professionalDev

Onsite work and team focus

Job summary

Mass General Brigham’s Newton-Wellesley Hospital is seeking an organized administrative professional to support Spine and Pain Management services, coordinating scheduling, patient flow, and billing processes to ensure a smooth patient experience.

You will serve as a frontline resource for patients and staff, manage routine inquiries, train office assistants, and help optimize daily operations in a fast-paced clinic setting at 159 Wells Avenue.

Qualifications

• High School Diploma or equivalent required.
• 3-5 years of office experience required.
• Strong technology skills with Microsoft Office suite.
• Ability to manage non-routine calls and multitask in a clinic setting.

Responsibilities

• Support administrative and clinical functions with minimal supervision.
• Manage patient visit workflows: scheduling, check-in/out, records, inquiries.
• Assist with patient billing forms and document scanning.
• Serve as a resource for scheduling, registration, and billing systems.
• Provide training and guidance to Office and Practice Assistants.
• Coordinate staff activities with the Supervisor and handle communications.
• Handle calls, messages, prior auth requests, provider questions, and test results.

Skills

MS Outlook

MS Word

MS Excel

MS PowerPoint

Time management

Communication

Patient communication

Education

High School Diploma or equivalent

Tools

Scheduling systems

Billing software

EMR software

Job description

Mass General Brigham’s Newton-Wellesley Hospital is seeking an organized administrative professional to support Spine and Pain Management services, coordinating scheduling, patient flow, and billing processes to ensure a smooth patient experience.

You will serve as a frontline resource for patients and staff, manage routine inquiries, train office assistants, and help optimize daily operations in a fast-paced clinic setting at 159 Wells Avenue.