Spine & Pain Clinic Administrative Specialist

4100 Newton-Wellesley Hospital; Massachusetts; In loco; USD 26.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

Robust retirement savings program

Generous paid time off

Tuition assistance and professional开发

Descrizione del lavoro

Mass General Brigham's Spine and Pain Management practice at 159 Wells Avenue is seeking an organized administrative professional to coordinate both clinical and administrative tasks. You will support patient scheduling, billing processes, and documentation while acting as a reliable resource for the team.

You will manage inquiries, assist with complex scheduling, and train staff to ensure smooth operations in a fast-paced environment focused on high-quality patient care.

Competenze

• High School Diploma or equivalent required.
• 3–5 years of office experience required.
• Strong technology skills, including advanced proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
• Knowledge of office operations, standards, and procedures, including filing, copying, scanning, printing, and faxing.
• Ability to manage non-routine phone calls, solve routine issues, and communicate clearly with patients, providers, and team members.
• Strong written communication skills, including the ability to compose, edit, and proofread emails, memos, letters, and other documents.
• Excellent organization and time management skills with the ability to manage multiple priorities effectively.
• A collaborative, professional approach and a commitment to supporting high-quality patient care.

Mansioni

• Support smooth and efficient practice operations by performing both administrative and clinical support functions under minimal supervision.
• Manage patient visit workflows, including scheduling, check-in, check-out, appointment records, and routine patient inquiries.
• Assist with patient billing forms, scanning documents into the medical record, and maintaining accurate documentation.
• Serve as a resource and “Super User” for scheduling, registration, and billing systems.
• Provide assistance, guidance, and training to Office and Practice Assistants.
• Partner with the Supervisor to support daily practice operations and help coordinate staff activities.
• Handle phone calls, messages, prior authorization requests, provider questions, prescription refill inquiries, and test result communications as appropriate.
• Perform more complex scheduling functions, which may include surgical scheduling, schedule changes, or schedule blocking.

Conoscenze

Office administration

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Communication skills

Time management

Formazione

High School Diploma or equivalent

Strumenti

Scheduling systems

Billing software

Electronic medical records (EMR)

Descrizione del lavoro

Mass General Brigham's Spine and Pain Management practice at 159 Wells Avenue is seeking an organized administrative professional to coordinate both clinical and administrative tasks. You will support patient scheduling, billing processes, and documentation while acting as a reliable resource for the team.

You will manage inquiries, assist with complex scheduling, and train staff to ensure smooth operations in a fast-paced environment focused on high-quality patient care.