Spine & Pain Clinic Admin Specialist

Newton-Wellesley Hospital; Massachusetts; On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Robust retirement savings program

Generous paid time off

Tuition assistance and professional发展

Job summary

Newton-Wellesley Hospital is seeking an organized administrative support professional to help coordinate Spine and Pain Management services. You will manage scheduling, patient inquiries, billing processes, and documentation to ensure a seamless patient and provider experience.

The role emphasizes strong communication, multi-tasking, and teamwork within a patient-centered environment. Onsite work with a standard 40-hour week supports high-quality care delivery.

Qualifications

• High School Diploma or equivalent required.
• 3-5 years of office experience required.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Knowledge of office operations, filing, scanning, and document handling.
• Strong written communication and the ability to manage multiple priorities.
• Collaborative, patient-centered approach to support care teams.

Responsibilities

• Support administrative and clinical functions under minimal supervision.
• Manage patient visit workflows: scheduling, check-in, check-out, records, inquiries.
• Assist with patient billing forms and document scanning for medical records.
• Serve as a resource for scheduling, registration, and billing systems.
• Provide guidance and training to Office and Practice Assistants.
• Coordinate with supervisor to support daily operations and staff activities.
• Handle calls, messages, pre-authorizations, provider questions, and test results.
• Perform complex scheduling tasks including surgical scheduling or blockings.

Skills

Communication

Time management

Team player

Written communication

Customer service

Tech literacy

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Newton-Wellesley Hospital is seeking an organized administrative support professional to help coordinate Spine and Pain Management services. You will manage scheduling, patient inquiries, billing processes, and documentation to ensure a seamless patient and provider experience.

The role emphasizes strong communication, multi-tasking, and teamwork within a patient-centered environment. Onsite work with a standard 40-hour week supports high-quality care delivery.