Spine Center Care Coordinator

Keck Medicine of USC; Los Angeles (CA); On-site; USD 29,000 - 49,000; Full time

Job summary

Keck Medicine of USC is seeking a Support Coordinator for the Spine Center in Los Angeles. The role focuses on ensuring smooth outpatient flow, coordinating multiple appointments with multi-specialty services, and preparing charts and referrals for clinic visits.

Responsibilities include answering calls, verifying insurance, processing referrals, scheduling evaluations, and entering data into Cerner and PBAR. Strong English communication and basic medical terminology are essential.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written English communication skills are required.
• Familiarity with medical terminology and scheduling software is preferred.

Responsibilities

• Answer phones and greet patients.
• Coordinate referrals, appointments, and testing as ordered by Spine Center providers.
• Enter patient data into Cerner, PBAR, and scheduling systems with accuracy.
• Support clinic operations and assist in translation when needed.
• Maintain patient confidentiality and process sensitive information.

Skills

English communication

Scheduling software

Medical terminology

Education

High school diploma or equivalent

Tools

Cerner

PBAR

IDX

Job description

Keck Medicine of USC is seeking a Support Coordinator for the Spine Center in Los Angeles. The role focuses on ensuring smooth outpatient flow, coordinating multiple appointments with multi-specialty services, and preparing charts and referrals for clinic visits.

Responsibilities include answering calls, verifying insurance, processing referrals, scheduling evaluations, and entering data into Cerner and PBAR. Strong English communication and basic medical terminology are essential.