Specialty Support Operations Supervisor — Lead & Optimize

Doordashusa; Tempe (AZ); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Professional growth opportunities

Inclusive work environment

Flexible working hours

Job summary

Doordashusa in Tempe, Arizona, is seeking a Supervisor for their Specialty Pods Operations Team. In this role, you will lead a team of 15-18 support staff, manage daily operations, and ensure high-quality service for customers and merchants.

The ideal candidate has a Bachelor’s degree, at least 2 years of experience in people management, and is proficient in Salesforce and Google Suite. The position requires both in-office and remote work, making for a dynamic team environment.

Qualifications

• 2+ years of people management experience.
• Strong desire to motivate and lead a team.
• Ability to analyze and solve complex business problems.

Responsibilities

• Oversee a team focused on customer support.
• Coordinate daily workflow and adjust resources.
• Establish individual and team goals.

Skills

People management skills

Data analysis

Operational leadership

Process improvement

Salesforce knowledge

Experience in logistics

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Google Suite

Sigma

Job description

Doordashusa in Tempe, Arizona, is seeking a Supervisor for their Specialty Pods Operations Team. In this role, you will lead a team of 15-18 support staff, manage daily operations, and ensure high-quality service for customers and merchants.

The ideal candidate has a Bachelor’s degree, at least 2 years of experience in people management, and is proficient in Salesforce and Google Suite. The position requires both in-office and remote work, making for a dynamic team environment.