Merchant Experience Team Lead — Onboarding & Ops

Doordashusa; Tempe (AZ); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Opportunities for growth

Collaborative environment

Dynamic work atmosphere

Job summary

Doordashusa is looking for a Team Supervisor in Tempe, Arizona, to guide the Merchant Experience Operations team. This key role focuses on leadership, team development, and operational efficiency.

The ideal candidate should have over 3 years of supervisory experience and more than 5 years in an operations or customer service environment. They will engage in mentoring and drive initiatives that support the team’s success in a fast-paced atmosphere.

Join a company that values diversity and the fostering of an inclusive workplace.

Qualifications

• 3+ years of people management or supervisory experience.
• 5+ years of experience in operations or customer service.
• Ability to travel internationally up to 30% of the time.

Responsibilities

• Conduct consistent 1:1 sessions to foster team relationships.
• Oversee team performance and manage departmental goals.
• Collaborate closely with cross-functional teams.

Skills

People management

Operations experience

Data analytics

Problem-solving

Communication

Education

Bachelor's degree or equivalent

Tools

Google Suite

Salesforce

SQL or similar query languages

Job description

Doordashusa is looking for a Team Supervisor in Tempe, Arizona, to guide the Merchant Experience Operations team. This key role focuses on leadership, team development, and operational efficiency.

The ideal candidate should have over 3 years of supervisory experience and more than 5 years in an operations or customer service environment. They will engage in mentoring and drive initiatives that support the team’s success in a fast-paced atmosphere.

Join a company that values diversity and the fostering of an inclusive workplace.