Specialty Pharmacy Liaison: Patient Care & Access Advocate

Taleo; Springfield (IL); Hybrid; USD 37,000 - 67,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Job summary

CPS Solutions, LLC in Springfield, IL is seeking a Specialty Pharmacy Liaison to coordinate pharmacy services across hospital and retail settings. You will work directly with patients, providers, and pharmacies under pharmacist supervision to improve access and outcomes.

Requirements include IL pharmacy technician license, national certification, and recent experience. The role emphasizes communication, documentation, and adherence to regulatory standards with a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required.
• Active Pharmacy Technician license in good standing in Illinois.
• National Pharmacy Technician Certification (PTCB or ExCPhT).
• Recent work experience as a Pharmacy Technician.

Responsibilities

• Serve as the primary point of contact between providers, specialty pharmacies, and patients to facilitate timely therapy initiation.
• Coordinate prescription intake and referrals, ensuring accurate transmission of orders and required documentation.
• Support prior authorizations and benefits investigations, collaborating with payers, pharmacies, and provider offices.
• Educate patients on the specialty pharmacy process, including next steps, timelines, and access expectations.
• Track prescription status and therapy progress, resolving access, financial, or logistical barriers.
• Collaborate with clinical and care teams to support adherence, continuity of care, and patient outcomes.
• Ensure compliance with program, regulatory, and organizational requirements, including documentation and reporting standards.

Skills

Pharmacy technician experience

Communication with patients

Regulatory compliance

Education

High school diploma or equivalent

Tools

Pharmacy systems

Care management platforms

Microsoft Office

Job description

CPS Solutions, LLC in Springfield, IL is seeking a Specialty Pharmacy Liaison to coordinate pharmacy services across hospital and retail settings. You will work directly with patients, providers, and pharmacies under pharmacist supervision to improve access and outcomes.

Requirements include IL pharmacy technician license, national certification, and recent experience. The role emphasizes communication, documentation, and adherence to regulatory standards with a comprehensive benefits package.