Specialty Pharmacy Liaison: Patient Access & Care

Optum; Springfield (IL); On-site; USD 51,577,000 - 91,693,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase program

401k contribution and incentives

Job summary

CPS Solutions, LLC is recruiting a Specialty Pharmacy Liaison to engage with patients and coordinate services through health-system pharmacies. You will bridge patients, providers, and the pharmacy to improve prescription capture and follow-up counseling.

Under pharmacist supervision, you will process prior authorizations, assist with financial aid, update clinical data, and support administrative tasks to ensure timely therapy initiation and ongoing patient care.

Qualifications

• High school diploma or equivalent required.
• Active Illinois Pharmacy Technician license required.
• National certification (PTCB/ExCPhT) required.
• Recent Pharmacy Technician experience required.

Responsibilities

• Serve as primary liaison between providers, patients, and pharmacies to start therapy promptly.
• Coordinate prescription intake and referrals with accurate orders and documentation.
• Assist with prior authorizations and benefits investigations across payers and providers.
• Educate patients on the specialty pharmacy process, timelines, and access expectations.
• Track prescription status and address barriers to ensure continuity of care.
• Collaborate with care teams to support adherence and patient outcomes.

Education

High school diploma or equivalent

Active Illinois Pharmacy Technician license

National Pharmacy Technician Certification (e.g., PTCB or ExCPhT)

Recent Pharmacy Technician work experience

Job description

CPS Solutions, LLC is recruiting a Specialty Pharmacy Liaison to engage with patients and coordinate services through health-system pharmacies. You will bridge patients, providers, and the pharmacy to improve prescription capture and follow-up counseling.

Under pharmacist supervision, you will process prior authorizations, assist with financial aid, update clinical data, and support administrative tasks to ensure timely therapy initiation and ongoing patient care.