Specialty Pharmacy CSR: Patient Support & Scheduling

JobRx, Inc.; Brunswick (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

JobRx, Inc. is seeking a Customer Service Representative in Brunswick, Tennessee. In this role, you will provide essential customer service for Restore RX operations, handling inbound and outbound calls while assisting patients with their needs.

The ideal candidate should have a high school diploma, prior customer service experience, and strong communication skills. Competency in Excel and Word is important for daily responsibilities.

No supervisory responsibilities are required, and work-related travel is not needed.

Qualifications

• High school diploma or equivalent is required.
• Customer service experience is preferred.
• Training in company policies and procedures is necessary.

Responsibilities

• Answer telephone and handle questions.
• Make outbound calls to patients for follow-ups.
• Verify patient insurance coverage.

Skills

Customer service skills

Communication skills

Proficiency in Excel

Proficiency in Word

Education

High school diploma or equivalent

Tools

Microsoft Great Plains

MS Office

Report Manager

Job description

JobRx, Inc. is seeking a Customer Service Representative in Brunswick, Tennessee. In this role, you will provide essential customer service for Restore RX operations, handling inbound and outbound calls while assisting patients with their needs.

The ideal candidate should have a high school diploma, prior customer service experience, and strong communication skills. Competency in Excel and Word is important for daily responsibilities.

No supervisory responsibilities are required, and work-related travel is not needed.