Pharma Customer Service & Orders Specialist

JobRx, Inc.; Edison (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

JobRx, Inc. is looking for a Customer Service Representative (CSR) to provide exceptional service to its customers. The CSR will manage customer orders and resolve issues while maintaining strong relationships with healthcare providers and other clients.

Successful candidates will have excellent communication skills and experience in order management, ensuring compliance with all regulatory standards. Join us in delivering excellent customer experience in a fast-paced environment.

Qualifications

• Experience in a customer service role, preferably in pharmaceuticals.
• Strong interpersonal skills and an ability to work collaboratively.
• Detail-oriented with the ability to manage multiple priorities.

Responsibilities

• Receive, process, and follow up on customer orders through various channels.
• Provide professional assistance on product inquiries and orders.
• Maintain accurate customer records and ensure compliance.

Skills

Customer relationship management

Order management

Issue resolution

Communication skills

SAP experience

Tools

ERP/CRM systems

Job description

JobRx, Inc. is looking for a Customer Service Representative (CSR) to provide exceptional service to its customers. The CSR will manage customer orders and resolve issues while maintaining strong relationships with healthcare providers and other clients.

Successful candidates will have excellent communication skills and experience in order management, ensuring compliance with all regulatory standards. Join us in delivering excellent customer experience in a fast-paced environment.