Specialty Clinics Admin & Insurance Support

Beth Israel Lahey Health; Needham (AL); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health in Massachusetts is seeking an administrative support specialist for outpatient clinics. You will verify insurance eligibility, manage prior authorizations, coordinate referrals, and document in the electronic medical record.

You’ll also answer calls, collect information, and assist with scheduling surgeries and other workflows while maintaining patient confidentiality. The role requires at least a high school diploma, 0–1 year of related experience, and proficiency with

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Ability to work independently with minimal supervision.
• Exhibits excellent customer service.
• Experience with computer systems including web-based apps and MS Office (Outlook/Word/Excel/PowerPoint/Access).
• Preferred: 3–5 years in hospital financial or clinical setting.
• Understanding of hospital collections is a plus.

Responsibilities

• Obtain prior authorizations and document in OMR; follow up with agents for timely authorization.
• Interview patients or representatives to collect/verify personal and insurance information.
• Secure referrals for outpatient visits and document in OMR; may include medical clearance.
• Prepare medical records for attorneys and arrange peer reviews for physicians.
• Secure approvals for surgery and schedule procedures; coordinate with hospital staff.

Skills

Customer service

Oral communications

Written communications

Teamwork

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health in Massachusetts is seeking an administrative support specialist for outpatient clinics. You will verify insurance eligibility, manage prior authorizations, coordinate referrals, and document in the electronic medical record.

You’ll also answer calls, collect information, and assist with scheduling surgeries and other workflows while maintaining patient confidentiality. The role requires at least a high school diploma, 0–1 year of related experience, and proficiency with