Specialty Clinic Referral Navigator

Scott County Health System; Scott City (KS); On-site; USD 48,000 - 58,000; Full time

Job summary

Scott County Health System in Kansas is seeking a Referral Specialist to manage referrals end-to-end, ensuring timely access to care. You will coordinate with providers, patients, and external partners to obtain authorizations, collect documentation, and track progress in the EMR.

The role emphasizes accuracy, organization, and clear communication, with responsibility for reducing delays, maintaining up-to-date referral records, and supporting smooth patient transitions across departments.

Qualifications

• High School diploma or equivalent preferred.
• Prior healthcare, referral coordination, or insurance experience preferred.
• Medical terminology preferred.

Responsibilities

• Process incoming and outgoing referrals end-to-end with accuracy.
• Ensure all required clinical documentation, imaging, and supporting records are complete prior to referral submission.
• Coordinate with providers, patients, and external partners to track status and progress.
• Identify missing information, delays, or barriers and escalate as needed.

Skills

Organizational skills

Attention to detail

Communication skills

Problem-solving

Team collaboration

Education

High School diploma or equivalent

Tools

EMR systems

Office equipment

Job description

Scott County Health System in Kansas is seeking a Referral Specialist to manage referrals end-to-end, ensuring timely access to care. You will coordinate with providers, patients, and external partners to obtain authorizations, collect documentation, and track progress in the EMR.

The role emphasizes accuracy, organization, and clear communication, with responsibility for reducing delays, maintaining up-to-date referral records, and supporting smooth patient transitions across departments.