Care Access & Referral Specialist

CommonSpirit Health; Kearney (NE); On-site; USD 22,000 - 30,000; Full time

Job summary

CHI Health Clinic is seeking a Referral Specialist to orchestrate patient access to specialized care by managing all referral and authorization processes. You will collaborate with physicians, APPs, clinic and hospital teams, and scheduling staff to coordinate referrals and appointments.

Daily duties include scheduling referred services, obtaining clearances, validating pre-authorizations, and ensuring precise documentation in the EMR for seamless patient workflows and timely care delivery.

Qualifications

• High School Diploma or GED with 1 year healthcare-related experience, preferably involving scheduling and EMR utilization.
• Experience with Google Suite or Microsoft Office products.

Responsibilities

• Collaborates across departments to facilitate scheduling across the patient care continuum.
• Schedules patients for referred services in various clinic and hospital departments using EMR scheduling processes.
• Communicates with patients to gather demographic information and referral preferences for service timing and location.
• Validates pre-authorization for referred services prior to scheduled times.
• Manages referral work queues in the EMR and documents steps with final status communicated to the referring clinician.
• Ensures referral orders are entered accurately into the EMR and communicates changes to the referring clinician.

Skills

Attention to detail

Organizational skills

Clear communication

Education

High School Diploma or GED

Tools

EMR scheduling programs

Google Suite

Microsoft Office

Job description

CHI Health Clinic is seeking a Referral Specialist to orchestrate patient access to specialized care by managing all referral and authorization processes. You will collaborate with physicians, APPs, clinic and hospital teams, and scheduling staff to coordinate referrals and appointments.

Daily duties include scheduling referred services, obtaining clearances, validating pre-authorizations, and ensuring precise documentation in the EMR for seamless patient workflows and timely care delivery.