Care Access & Referral Navigator

CHI Health Clinic; Kearney (NE); On-site; USD 52,000 - 64,000; Full time

Job summary

CHI Health Clinic in Nebraska seeks a Referral Specialist to orchestrate patient access to specialized care by managing referrals and authorizations.

You will obtain clearances for specialty visits, issue referrals for ancillary services, and secure approvals for medications, DME, home health, and other vital services.

Collaborating across departments and using EMR scheduling tools, you will ensure accurate data, timely scheduling, and clear communications with patients and clinicians.

Qualifications

• High School diploma or GED required; healthcare experience preferred.
• Experience with Google Suite or Microsoft Office preferred.
• Healthcare scheduling/EMR experience preferred.

Responsibilities

• Coordinate referrals and authorizations across departments.
• Obtain clearances for specialty visits and ancillary services.
• Schedule patients in EMR across departments per scheduling workflows.
• Document referral steps and communicate final status to clinicians.
• Ensure referral orders are entered accurately in EMR.

Skills

Attention to detail

Organizational skills

Clear communication

Education

High School/GED

Tools

EMR scheduling programs

Google Suite

Microsoft Office

Job description

CHI Health Clinic in Nebraska seeks a Referral Specialist to orchestrate patient access to specialized care by managing referrals and authorizations.

You will obtain clearances for specialty visits, issue referrals for ancillary services, and secure approvals for medications, DME, home health, and other vital services.

Collaborating across departments and using EMR scheduling tools, you will ensure accurate data, timely scheduling, and clear communications with patients and clinicians.