Specialist, Transfer Credit and Systems

Lindenwood University; Saint Charles (MO); On-site; USD 52,000 - 76,000; Full time

Job summary

Lindenwood University seeks a Specialist, Transfer Credit to lead transfer and articulation processes, evaluating and posting transfer credits including college courses, standardized tests, military credits, and AP/IB exams. The role oversees the OneOrigin Sia transferAI and manages the College Course TES database.

You will collaborate with enrollment counselors, academic services, and departments to determine credit transferability while maintaining FERPA compliance and data accuracy.

Qualifications

• Bachelor’s degree required and FERPA familiarity.
• Minimum of 1 year experience within the field of higher education.
• Strong confidentiality and data handling capabilities.

Responsibilities

• Maintains familiarity with FERPA regulations and privacy laws governing higher education.
• Serves as primary expert for transfer credit policies and procedures.
• Manages evaluation and posting of transfer credits (college, AP/IB, military).
• Collaborates with enrollment counselors and departments on credit transferability.
• Maintains data on volume, efficiency, and productivity of transfer processes.
• Trains staff on transfer systems and evaluation processes.

Skills

FERPA knowledge

Confidentiality

Written & verbal communication

Organizational skills

Critical thinking

Microsoft Office Suite

Diversity & inclusion

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Welcome to Career Opportunities at Lindenwood University.

Benefits of Being a Lindenwood Employee:

• Upon hire, employer-paid tuition benefits for bachelor’s(employee, spouse, and dependent) and master’s degree programs(employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, lifeinsurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day,Juneteenth, Independence Day, Labor Day, Thanksgiving break(Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free mealon Fridays at the Evans Commons Dining Hall or Spellman DiningHall; Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy .

JOB TITLE SUMMARY

Job Title: Specialist, Transfer Credit and Systems

Division: Academic Affairs

Evaluation Group: Staff

FLSA Status: Non-Exempt

Reports To: Registrar

Positions Supervised: N/A

Job Summary

The Specialist, Transfer Credit is responsible for leading theuniversity’s transfer and articulation processes and is the leadcontact for evaluating and posting transfer credit includingcollege transfer credit, standardized tests, military credit, andAP and IB exams. The position oversees the OneOrigin Sia transferAI and manages the College Course TES database.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representationof the types of duties and level of responsibility that will berequired of positions given this title. This job description shallnot be construed as a declaration of the total of the specificduties and responsibilities of any particular position. Employeesmay be directed to perform job-related tasks other than thosespecifically presented in this description.

Job Responsibilities and Execution

• Maintains familiarity with Family Educational Rights andPrivacy Act (FERPA) regulations and privacy laws governing highereducation
• Serves as primary expert for all issues and questions relatedto the interpretation and application of transfer credit evaluationpolicies and procedures
• Manages processes related to the creation, coordination,implementation, and maintenance of all aspects relevant to theevaluation of transfer credit
• Collaborates with enrollment counselors, college departments,advisors, and academic services in determining the ability ofcredits to transfer to meet general education and programrequirements
• Collects and maintains data related to volume, efficiency, andproductivity
• Collaborates with relevant stakeholders to implement bestpractices related to transfer and articulation
• Completes unofficial and official transcript evaluations
• Assists returning students with assessing how previous creditswill apply to the current academic programs
• Independently resolves student issues and complaints
• Maintains the university’s transfer database within AnthologyStudent and College Source TES
• Manages the university’s transfer AI system and coordinateswith the IT Enterprise team on essential updates andintegrations
• Oversees all aspects of the transfer equivalency process andholds academic college partners accountable for completing timelycredit evaluations
• Coordinates with Athletics to integrate incoming athleteevaluations with the master transfer data base
• Trains advisors, Academic Services staff, faculty, andadministrators on the use of transfer systems and transferevaluation processes

Service Excellence

• Supports the mission of the University and serves as an ambassador of the Q2 culture ofservice excellence
• Models, supports, and holds others accountable to the University’svalues
• Works events for Honors Convocation and Commencement ceremonies(if applicable)
• Interacts with students, faculty, staff, coaches, and alumni ina professional manner
• Provides excellent customer service via email and phone,answering questions regarding Academic Services procedures

Communication, Teamwork, and Collaboration

• Answers questions via telephone or email, or by assistingwalk-ins (if applicable)
• Resolves issues within an efficient timeframe

Job may require other duties as assigned.

Required Qualifications

• Bachelor’s degree;
• Familiarity with FERPA regulations and privacy laws governinghigher education
• Minimum of 1 year experience within the field of highereducation required

Knowledge, Skills, and Abilities

• Demonstrated ability to work effectively with individuals fromdiverse communities and cultures
• Ability to maintain strict confidentiality
• Strong written, verbal, and interpersonal communicationskills
• Highly organized and detail oriented
• Ability to use good judgment and think critically
• Working knowledge of Microsoft Office Suite

Work Environment

Please click here to view Lindenwood University’s flexible workdesignation descriptions.

• General office setting
• Non-Standard Flex

Physical Abilities

• Ability to work effectively at a computer for up to eight hoursdaily
• Ability to sit for extended periods of time
• Regular attendance is a necessary and essential function
• Some physical work required while setting up for commencementceremonies

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. TheUniversity complies with appropriate federal, state, and local lawsand provides equal employment opportunities and access toeducational programs without regard to race, color, religion,gender, age, sexual orientation, gender identity, national origin,veteran status, disability, or any other protected status to allqualified applicants and employees. Lindenwood University iscommitted to a policy of non-discrimination and dedicated toproviding a positive discrimination-free educational workenvironment.