Coordinator, Advancement Operations

Lindenwood University; Saint Charles (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Tuition benefits

Tuition discounts

Comprehensive benefits

Paid holidays

Free lunch Fridays

Professional development

Job summary

Lindenwood University Advancement seeks a detail-oriented Coordinator, Advancement Operations to support budgeting, gift processing, donor relations, and reporting.

You will collaborate across teams to manage databases, run donor analytics, and help execute donor engagement programs while ensuring accurate records and timely communications.

Qualifications

• Bachelor’s degree required.
• Minimum of one year of related work experience.
• Experience in university or nonprofit environment preferred.

Responsibilities

• Assist in budgeting and reconciliation.
• Coordinate gift processing, recording, funding records creation, and acknowledgment.
• Update constituent information in Raiser’s Edge NXT and maintain donation records.
• Assist Advancement leadership in maintaining contact reports in RENXT.
• Serve as first point of contact for constituents.
• Assist events team with scheduling, travel, conferences, and catering.
• Answer phones and manage advancement emails and appointments.
• Generate and distribute gift reports and funding analyses.
• Process payroll deductions and recurring gifts; oversee acknowledgments.
• Coordinate logistics for annual giving and memorial gift programs.

Skills

Organizational skills

Communication

Data integrity

Confidentiality

Multitasking

Education

Bachelor’s degree

Tools

Raiser’s Edge NXT

RENXT

CRM systems

GiveCampus

ResearchPoint

Job description

Welcome to Career Opportunities at Lindenwood University.

PLEASE READ: For all applications, please include your resumeand cover letter. You may skip the “Quick Apply” pageby simply clicking “Next” at the bottom of the page. Whenyou arrive at the “Experience” page, you may upload alldesired documents using the upload box labeled “Resume/CV.” This is the appropriate box to upload all documents.

Benefits of Being a Lindenwood Employee:

• Upon hire, employer-paid tuition benefits for bachelor’s(employee, spouse, and dependent) and master’s degree programs(employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, lifeinsurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day,Juneteenth, Independence Day, Labor Day, Thanksgiving break(Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free mealon Fridays at the Evans Commons Dining Hall or Spellman DiningHall; Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy .

About Lindenwood University Advancement

Located in historic St. Charles, Missouri, Lindenwood University isa premier, independent comprehensive institution known forstudent-centric focus and innovation. Lindenwood is committed toproviding an exceptional, values-driven education that preparesstudents to thrive in a dynamic world. It is an exciting time tojoin the Lindenwood Advancement team. As we prepare to launch acomprehensive fundraising campaign, we are aligning our operationalinfrastructure, building high-impact philanthropic opportunities,and enhancing our engagement with alumni, donors, and regionalconstituents to support student success, experiential learning, andinnovative campus spaces. At Lindenwood, we benefit from working ata picturesque, historic campus, located in a thriving micro-urbancommunity that’s adjacent to a major metropolitan city.

JOB TITLE SUMMARY

Job Title: Coordinator, Advancement Operations

Division: University Advancement

Evaluation Group: Staff

FLSA Status: Exempt

Reports To: Associate Vice President, AdvancementOperations

Positions Supervised: N/A

Job Summary

The advancement operations coordinator serves as a foundational operational partner for the advancement division, supporting a variety of operational needs including financial reconciliation,gift administration, alumni and donor relations, and more. Beyondcore operational workflows, this role actively collaborates oncross-functional initiatives, coordinating logistics and projectsupport for strategic engagement, events, fundraising campaigns,and donor stewardship while ensuring timely reporting tostakeholders.

The intent of this job description is to provide a representationof the types of duties and level of responsibility that will berequired of positions given this title. This job description shallnot be construed as a declaration of the total of the specificduties and responsibilities of any particular position. Employeesmay be directed to perform job-related tasks other than thosespecifically presented in this description.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representationof the types of duties and level of responsibility that will berequired of positions given this title. This job description shallnot be construed as a declaration of the total of the specificduties and responsibilities of any particular position. Employeesmay be directed to perform job-related tasks other than thosespecifically presented in this description.

Job Responsibilities and Execution

• Assists in departmental budgeting and reconciliation
• Coordinates all stages of gift processing, including giftagreement routing, gift processing and recording, fund andscholarship records creation, stewardship and engagement plancreation, and gift acknowledgment and receipting
• Updates constituent information in Raiser’s Edge NXT and keepsdetailed records of donations and fund balances
• Assists Advancement leadership team in maintaining records andcontact reports in Raiser’s Edge NXT
• Serves as the first point of contact for constituents reachingout to University Advancement
• Assists the events and engagement teams in scheduling andorganizing meetings, travel, conferences, catering and departmentalevents
• Answers phones, reads and responds to advancement email,forwards messages and confirms appointments
• Runs and distributes a variety of reports, including giftreports
• Processes payroll deductions and recurring gifts, includingoversight of annual acknowledgement letter mailing
• Coordinates logistics related to the annual giving and memorialgift programs, in collaboration with development colleagues

Service Excellence

• Acts as a liaison with other departments and outsideagencies
• Handles confidential and nonrecurring information and explainspolicies when necessary
• Supports the mission of the University and serves as an ambassadorof the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Partners with development, stewardship, and engagement teams tocoordinate logistical details, schedules, and workflows forsignature events, donor engagement initiatives, centralizedstewardship projects, and broader campaign activities

Communication, Teamwork and Collaboration

• Works independently and within a team on special nonrecurringand ongoing projects
• Supports tracking donor communications, including phone calls,thank you letters, pledge reminders, and donor impact reportdistribution in RENXT
• Tracks colleague participation in Raiser’s Edge NXT, GiveCampus, ResearchPoint and other applicable database and softwaretraining paths

Job may require other duties as assigned.

Required Qualifications

– An equivalent combination ofeducation, training and experience will be considered. Additionalrequirements may be designated by position.

• Bachelor’s degree
• Minimum of one year of related work experience, preferably in auniversity or non-profit organization—internship experience mayalso be considered

Knowledge, Skills and Abilities

– May be representative, butnot all inclusive, of the knowledge, skills and abilities necessaryto perform this job competently.

• Demonstrated ability to work effectively with individuals fromdiverse communities and cultures
• Exceptional organizational skills and meticulous attention todetail, with a strong commitment to data integrity,confidentiality, and compliance
• Excellent written and verbal communication skills, with acollaborative, customer-service-oriented approach to partneringwith internal colleagues, leadership, and external donors
• Highly organized and motivated, with ability to multi-task andmanage multiple competing priorities
• Ability to meet tight deadlines in a fast-pacedenvironment.
• Strong professional integrity
• Ability to problem solve, use good judgment and thinkcritically
• Basic research skills
• Ability to learn and apply institutional policies andprocedures

Work Environment

– Environmental or atmospheric conditionscommonly associated with the performance of this job’s functions. Please click here to view Lindenwood University’s flexible work designation descriptions.

• General office setting
• Considerable phone and computer time, utilizing a VirtualPrivate Network (VPN) and Customer Relationship Manager (CRM)system
• Standard Flex

Physical Abilities

– The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonableaccommodations may be made to enable individuals with disabilitiesto perform essential functions.

• Ability to work effectively at a computer for up to eight hoursdaily
• Ability to sit for extended periods of time
• Regular attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local lawsand provides equal employment opportunities and access toeducational programs without regard to race, color, religion,gender, age, sexual orientation, gender identity, national origin,veteran status, disability, or any other protected status to allqualified applicants and employees. Lindenwood University iscommitted to a policy of non-discrimination and dedicated toproviding a positive discrimination-free educational workenvironment.